8.0
Very Good
From 715 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

10.0

Service and Facilites

8.4

Traveler Reviews Hôtel Phénix

Number of reviews per page
20
40
Top reviews
Josefina
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had made a review already.
Kurt
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8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, this is a nice place. The walls and doors are thin! Some of the guests ignore the rule to not watch TV or listen to music after 10 pm, so you will have to knock on their door to remind them. The area is clean and usually quiet. You can find nearby shops, laundromats, and restaurants to take care of your basic needs. I would definitely stay here again!
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Peter
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A wonderfully located hotel close to the metro, and cafes & restaurants around, supermarkets, pharmacist and laundry close too.
Jesus Pablo
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Just location
Enoch
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very clean and spacious.
ANDY
icon-Leisure
Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Front desk helpful
Kathy
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It was close to a big bus pick up Staff was very nice
Gabriel Luis
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

For a day there was no water, they said I'll take a few hours and it was nearly the whole day. When i asked if they would provide a partial refund or offer anything for the terrible conditions they said nothing. When I asked for the manager they said "the manager isn't answering their phone." It was a horrible hotel.
Carline
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Everything great
Nino
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I am not gonna lie, my first impression was not positive, however, once i visited the room and saw how clean it is, and after speaking to the friendly staff especially AKRAM who went above and beyond with his great customer service skills. He didn’t hesitste a moment to accomodate me with all requests I needed. Because of AKRAM, I will definitely be back. Thank you team Phenix hotel of making our stay memorable!
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Adrienne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

An eclectic but clean hotel. Management is working on upgrading the facilities. This was a reasonable priced hotel and fabulously situated transportation wise. Literally right around the corner from the Arc de Triomphe. I knew rooms were going to be very basic but that’s what we needed. The continental breakfast was perfect (paid extra). Overall satisfied with our stay and would use them again if ever in Paris again.
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James
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We needed a room with 3 beds, they only have 2 rooms with that option and was on the top floor. Was warmer than we are used to, but the other floors felt great. Staff was very accommodating and helpful. Great value and pretty quiet area.
Patricia
icon-Business
Business
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything is close enough to museum and shopping
Hector
icon-Leisure
Leisure
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The staff of this hotel is so nice.
Ani
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very convienet and nice
Isidro
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8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

It was very nice stay.
Michaela
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Business
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Ok
MONICa
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Great
Hec5
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Stay was comfortable. Room was clean and very close to Arch Triumth and Train Station.
Terry
icon-
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

This is another perfectly good, two star hotel. They deliver exactly what they offer. They deliver it well my room is very small, that is what I expected. It’s a small two star hotel, which was purchased on price. The staff were excellent. The location is very nice.
Number of reviews per page
20
40