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Traveler Reviews The Guest Hotel & Spa
Number of reviews per page
20
20
40
40
Customer reviews
HS
Hanis S. S.
Staycation
9.4
/10
Reviewed 43 week(s) ago
One of the best hotel I ever stayed. From friendly staff, ambient, room and even parking is so good.
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H***a
Leisure
9.7
/10
Reviewed 51 week(s) ago
The bed was comfortable for us, the toilet was clean too. There were varieties of food for breakfast and delicious. No problem for parking, and the hotel situated just infront of groceries stores. My family had a great time here.
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JL
Janice L.
9.4
/10
Reviewed 123 week(s) ago
I absolutely enjoyed my stay at the hotel. The room were spacious and comfortable and the staff were friendly. Will definitely return to stay at the hotel when I am travelling to Port Dickson again.
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Accommodation's Reply
24 Mar 2023
Greetings from The Guest Hotel & Spa, Port Dickson! Thank you for taking the time to share your review with us. It was a pleasure serving you. Thank you so much for your wonderful words about our staffs and our room. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you and take care!
Vo Trinh T. G.
9.1
/10
Reviewed 158 week(s) ago
Phòng gia đình thiết kế ấm cúng, sạch sẽ. Ăn sáng ngon nhưng không đa dạng lắm. Nhân viên lễ tân nhiệt tình dễ gần. Hồ bơi sạch nhưng hơi nhỏ. Sẽ quay lại lần sau.
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Hb
Halifah b. h.
6.0
/10
Reviewed 182 week(s) ago
Small room, very small water toilet. Not in accordance with the price
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Accommodation's Reply
11 Feb 2022
Greetings from The Guest Hotel & Spa, Port Dickson! Thank you for choosing to stay with us at The Guest Hotel & Spa. On the behalf of the hotel, please accept our apologies for any dissatisfaction you experienced during your visit. We appreciate your feedback as it enable us to improve our standards. We hope you’ll come back and join us for an improved stay. Thank you and take care!
AF
Alya F. A.
8.5
/10
Reviewed 182 week(s) ago
The room so clean and spacious. The food was good with reasonable price. Only limited choices of food for breakfast. Overall, is good to stay.
1 people find it helpful
Accommodation's Reply
11 Feb 2022
Thank you for your stay with us and for sharing your experience with other travelers. We were sorry to hear the inconvenience you experienced regarding the breakfast. We will continually trying to improve the variety and quality of food items that we offer. Please rest assured we have addressed this with the team to ensure we improve on this.
MW
Mavis W. S. Y.
8.5
/10
Reviewed 188 week(s) ago
Had a pleasant stay, room is clean and spacious, staff are polite with good attitude too, breakfast is nice, but the restaurant need to take care with the hygiene, I can see some flies here and there, beside this, it is a recommended hotel to stay!
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Accommodation's Reply
06 Jan 2022
Greetings from The Guest Hotel & Spa, Port Dickson! Thank you for leaving us such a wonderful review. We’re so glad you had a good stay. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We hope you'll come and see us again soon with the improved stay.
AA
AIDI A. B. Y.
10.0
/10
Reviewed 194 week(s) ago
The room is comfortable but the bathroom is clogged ... breakfast is ok..delicious..staff service is good
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Muhamad Y.
9.4
/10
Reviewed 252 week(s) ago
Everything was perfect except the balcony is too empty...
1 people find it helpful
Accommodation's Reply
09 Oct 2020
Greetings from The Guest Hotel & Spa, Port Dickson! Thank you so much for taking the time to share your comments. It was a pleasure to have you. We appreciate your feedback about your stay at our hotel. We are sorry to hear you feel the balcony is too empty. We will use the feedback to make us better and improved. We hope to be able to welcome you back very soon.
IZ
Izy Z.
10.0
/10
Reviewed 255 week(s) ago
Very large and clean room, equipped with aircond in the bedroom and tv watching area. The bathroom has a large bathtub. Overall we are very satisfied and will be back to stay here.
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1 people find it helpful
Accommodation's Reply
18 Sep 2020
Greetings from The Guest Hotel & Spa, Port Dickson! Many thanks for being our guest and for posting your wonderful rating.We were glad to learn that you enjoyed your visit here and it is very rewarding to know how much our guests enjoy themselves. Definitely look forward to welcoming you back!
SR
Shah R.
6.1
/10
Reviewed 283 week(s) ago
Bland food, not much choice. The bread can be hard. Fried chicken is hard to pound. Very disappointed .. Room prices are not worth what is available
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Accommodation's Reply
07 Mar 2020
Greetings from Guest Hotel & Spa, Port Dickson!
Thank you for taking the time to post your comments. We appreciate your candid feedback as it allows us to objectively review the facilities and services, we provide in order to ensure that we meet our guests' complete satisfaction.
Regards
Duty Manager
na
nurul a. a.
Family
9.4
/10
Reviewed 297 week(s) ago
spacious clean room. jacuzzi and steam bath was awesome.
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Accommodation's Reply
29 Nov 2019
Thank you for taking the time to post your comments.We appreciate your candid feedback as it allows us to objectively review the facilities and services,we provide in order to ensure that we meet our guests complete satisfaction.
MR
MOHAMAD R. B. O.
9.1
/10
Reviewed 314 week(s) ago
Presidential suites was really value for money for family to stay.
2 people find it helpful
MOHAMAD Z. B. I.
Family
8.5
/10
Reviewed 320 week(s) ago
nice and comfortable nearby main place
1 people find it helpful
WC
Wong C.
6.0
/10
Reviewed 332 week(s) ago
the swimming pool not clean and water temperature cold and also the size is too small
1 people find it helpful
SF
SITI F. R.
Family
8.8
/10
Reviewed 332 week(s) ago
Cosy room just didn't really enjoy the kid's pool. Too small.
1 people find it helpful
NH
Nor H. H.
Family
6.3
/10
Reviewed 345 week(s) ago
air conditioning not well function..pillow too thin....but the staff friendly and breakfast good
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IB
Idawati B. h.
Family
8.5
/10
Reviewed 347 week(s) ago
Rooms are all ok, parking is nice, friendly staff. Just brekfast not much choice.
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MS
Mohd S. B. S.
Family
8.5
/10
Reviewed 351 week(s) ago
Deluxe room is not same as shown in the photo. No carpet in the room. Others are satisfied.
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Maziah Maziah
Family
9.0
/10
Reviewed 356 week(s) ago
Quite expensive for un-spacious room and a bit far from beach