Best Western Sanctuary Inn

Explore Best Western Sanctuary Inn
7.6
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Traveler Reviews Best Western Sanctuary Inn

Number of reviews per page
20
40
Top reviews
Sharyn
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable accommodation, well located.
Benjamin
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Business Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thank you
mellony
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place to stay! Good location and restaurant was good also!
Casey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our stay in Tamworth was such a pleasant experience. The hospitality at the motel was exceptional country service. Friendly, polite and very welcoming. The room itself was everything you need for an overnight stay. Good quality room, clean but the fridge wasn’t getting cold but we didn’t need it at the time so not a problem for us but maybe for the next person. Easily recommend this place for anyone passing through.
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malcolm
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Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff excellent rooms clean good location
Lionel
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Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was amazing, biggest shower I’ve seen
Abhijeet
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Booked Premium room but allocated standard room. It seemed old development and not updated. Not impressed.
Kevan
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Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were exceptional, dog friendly and very helpfull. Would recommend.
Rodney
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and friendly location. No problems and nice evening.
Michael
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff were excellent - friendly and courteous. The room itself smelled a little like a damp mop, but I would put this down to the humid conditions during my stay - there may be value in cleaning the AirCon unit. I was asked my email address so the Tax Invoice could be delivered, and then within 24 hours I had received 4 unsolicited emails from Best Western & the hotel. One of these was received after I had asked the hotel to stop sending them. I had to remind the hotel to send the Tax Invoice,
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Margaret
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Traditional comfortable motel, which was great for a one night stay. Good bed in a ground level room. Friendly staff. We didn't eat at the restaurant but had heard it was good. It is on a main road, but we couldn't hear any traffic noise.
Christy
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Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was well thought out and very nicely presented as well as being clean. Reception staff were great.
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room heating did not work. They offer a room change but they managed to get heating working aftet a while. Bed was clean, but was made up in very strange manner forcing us to remake the bed ourselves to even being able to get into bed. Wanted a cup of tea/coffee but no cutlery except a single knife, no teaspoon, and the tea/coffee/sugar sachets just enough for one cup each, and were not topped up when room serviced. When we returned the next day for a booked 2nd night, we were locked out, forcing yet another trip to reception. Had stayed at this property previously, and quite happy then, but thus stay will give us 2nd thoughts of staying there again. Staff reasonably helpful and friendly, but other issues forced a poor rating. Overall not a good experience.
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Robert
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Business
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I have stayed at this property previously and was upgraded to a premium room which was quite nice, as a result of repair work taking place around the hotel. Based on the level of cleanliness I had assumed that the standard rooms would be basic but equally clean and tidy. This was not the case - standard room was terrible. Stained and damaged furniture, curtains stained and discoloured, kettle was full of rust, cutlery was dirty. Overall, far below other, cheaper hotels in town. I raised my concerns with front of house who were most helpful and was upgraded to a premium room, which appeared quite good initially, but the more you look, the more you see amiss. I won't be back.
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Arthur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff were great, the accomodation was very clean and the bedding was comfortable.
Verified traveler
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Picked here as it has pet friendly rooms. Great location close to city centre and a Woolies. Helpful and friendly front desk staff and a good continental breakfast. Highly recommend if you are travelling with a furry family member.
Verified traveler
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very nice motel. Close to city centre, great breakfast and very friendly staff. Quilt could be a little bigger though.
Glen
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was unimaginable how noisy it was. I WILL NOT EVER stay here again. If it wasn’t the traffic it was the other guests. My advisory the money and find somewhere else.
Julie
icon-Leisure
Leisure
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Tv didn’t work after staff tried to fix it.
Trudy
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Friendly staff and amazing meal from the restaurant, would stay again.
Number of reviews per page
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