I loved my room! It had a castle view and was very clean. The staff was friendly and helped me open a Ramune soda bottle. I recommend this hotel to others and would stay again.

First class hotel great restaurant attentive staff right across from the train station

good hotel

Great location!

nice view, beautiful surroundings, quiet and friendly atmosphere

The location is great, next to train station

The Claire restaurant provided excellent food and service. Your location by the train station made travel so easy. Your desk service/hospitality was also excellent.

From the moment I arrived at the hotel the staff was amazing. Helpful and accommodating. Everything was clean and comfortable. Multiple restaurants at the hotel and right across the street from the train station with many more restaurants and shopping. Will ability stay again.

Had a problem with Expedia booking’s email and it said

Easy check in and they validate parking to where it’s only ¥800/noght

GREAT LOCATION AND CONVINIENT TO ACCESS

I’ve been going to this hotel for years. I took the cheapest room this time, which said it was noisy, but it wasn’t at all! Bathroom is quite wide, bed is comfortable, and it was really quiet. Staff was wonderful and very accommodating. It’s an older hotel that is quite famous in that area. Definitely would stay again.

Good location, very clean and comfortable.

It’s really good and nearby everything. Too bad that we only spent a night in this city.

Although this is an older property, it is well maintained. The staff is helpful and the location is very near the station. There is a good selection of restaurants and shops.

Overall, the staff are professional and friendly. The facility is clean and comfortable. We enjoyed our stay.

Excellent value for room we paid for. Carpark is just behind the hotel. Hotel is just opposite the train station and castle. Many eateries and shopping opportunities at the train station.

very close to the train station.

The room I got at 6th floor is facing all the A/C heater cooler mechanics of the hotels, the sound is a little bit loud; it's probably because I booked the cheapest package. Overall, everything is pretty decent.

Good place to stay. Room is large and bed is comfortable.