Overall Ratings & Reviews Extended Stay America Select Suites - Springfield - South - Battlefield

Flithy room! Absurd hotel rules!

Smelled like animals and dryer ruined our clothes

No carpet so sound travels. You can hear footsteps above you and people talking in room next to you.

There was nothing good about our interaction with this hotel. Employees should be professional and presentable at all times when dealing with customers. The standards of this hotel have fallen to sub par levels

Saved my ass in a huge pinch, no deposit is awesome

It served its purpose; but bed was uncomfortable

It smelt like great-grandma's house that was smoked in, the bed was just on a frame, everything was super old.

Know what you’re getting into. This place was what I would think a minimum security prison would look and feel like. Incredibly sterile. No warmth at all. If you’re looking for a cozy room, this isn’t it.

This is the best extended stay I have ever stayed at hands down. Shana made sure that my stay was not only welcoming, but on a personal level gave me an experience for the extended period that i was at the hotel, an affordable and convenient option that was necessary. I can truly say the staff was always available when I needed anything regardless of the time day or night. The place is clean , affordable and I absolutely loved that it wasn’t full of a bunch of sketchy people therefore I felt confident about my child staying there with me as well. Never had any issues the 4 months I was living there. I highly recommend!

The walls thin so I heard bad kids playing loud running around but it was cool other than that.

Blood in sink and on towel. Dead bug on floor. Didn’t notice until morning when I went to take shower. Have photos

It’s basic but clean and convenient. Andrea at the front desk is very nice

Meh. It's a place to sleep. Clean enough. The beds are not bolted down. The water was on, Im asuming bc of the cold wather. The person on duty didnt seem to be in much hurry. Not my thing. Maybe if I actually needed an aparment style stay for a month or something. But not for a night or two. Basically no hotel amenities, which is to be expected. It was cheap, clean, and a place to sleep for 4 hour before getting on the road. Not the best but ok for the budget.

The staff literally yelled at me when checking in. Horrible experience. Will not be coming back.

Dint have lock for the bathroom.. no utensils in the kitchennette

Full kitchen

Was able to extend room without having to get out

They marked me as a no show and didn’t refund my room and there was no place for me to stay because I showed up after midnight and there was no indication I had to check in before midnight.

No one to check out with nor do they answer the phone when it says to call for assistance.

Check in was very easy, front desk was amazing.