Shanty W.

Business

9.1

/10

Reviewed 5 week(s) ago

Beautiful, quiet place with affordable prices. Very spacious rooms, beautiful gardens, and a peaceful atmosphere. Tucked away from the crowds but still close to the city. They even have their own little creek, which makes the property feel extra special. The staff were friendly and helpful. Definitely coming back to Puri Payogan! Just a little note: the private path leading to the property could use a bit of maintenance 😬

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R***a

Leisure

8.4

/10

Reviewed 10 week(s) ago

The villa is comfortable, the atmosphere is cool, clean, the staff are friendly, but my complaint while there was the road to the parking lot, it was very small and in disarray, it was really difficult for cars to pass through there because they would definitely get scratched, it was also dangerous because the fence was no longer good, you really have to be careful if you bring a car there.

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Alfira S.

9.3

/10

Reviewed 12 week(s) ago

The service is really good, but access to the location needs to be given more attention.

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BAMBANG I.

Leisure

9.4

/10

Reviewed 15 week(s) ago

Beyond expectations, very good for that price👍👍👍

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C***e

Leisure

9.7

/10

Reviewed 22 week(s) ago

The staff is very friendly, the place is comfortable.

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M***a

9.7

/10

Reviewed 27 week(s) ago

The location is a bit back, and the road to the villa is quite narrow and uphill. But the facilities, room size, cleanliness, and food are top-notch. For the affordable price, we felt truly comfortable. Thanks a lot!

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1 people find it helpful

Qonitah D.

10.0

/10

Reviewed 28 week(s) ago

bestt everything is good and friendly the place is also super comfortable

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Rahayu E. P.

Staycation

10.0

/10

Reviewed 28 week(s) ago

friendly, cozy, spacious, comfortable

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Richard P.

Transit

10.0

/10

Reviewed 32 week(s) ago

Awesome! The room was very spacious and very clean. The price was reasonable but the facilities were excellent. There was a bathtub, so you could fantasize, haha. The hotel staff was also friendly. The food was delicious too. I definitely recommend this hotel.

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sari

8.5

/10

Reviewed 34 week(s) ago

Friendly staff, clean rooms, peaceful atmosphere. Okay

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A***s

9.4

/10

Reviewed 36 week(s) ago

Quite comfortable, quiet, beautiful, natural.

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Muhammad R. R. M.

Leisure

10.0

/10

Reviewed 37 week(s) ago

The place is nice, with a very natural feel. The staff is also super friendly.

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Gema I. P.

8.6

/10

Reviewed 48 week(s) ago

The atmosphere was pleasant but because we were CI and CU on the same day, we couldn't judge it as a whole.

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1 people find it helpful

R***u

Leisure

8.3

/10

Reviewed 48 week(s) ago

Great place, nice and helpful staff, spacious room, clean bed. There is already a smart TV that can watch Netflix and YouTube, AC, hot shower, mini fridge, breakfast is delivered to the room. I ordered fried rice last night when I checked in. The air is really cool there. The bathroom is a bit damp. The road access to the hotel is a bit steep and extreme.. but it's okay, only for a short while. Passing the river bank to the entrance to the inn. Parking is not that big, if you enter first you have to wait for other cars to get out. Thank you, a pleasant experience

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Wayan Y. H.

8.6

/10

Reviewed 63 week(s) ago

I stayed for a week, the location was fine, a bit inside and the road to the villa was broken, it's fine for 1 car but for the bike must be really carefully. The room wasn't that clean when I first checked in but the room was spacious and the staffs cleaned it every day. I didn't see many staffs there but they tried their best to give the best service for me. Their breakfast especially the noodles was the best, you should try it!

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M***o

Leisure

9.0

/10

Reviewed 63 week(s) ago

Got suite room 02 but the water heater can't be used. I've complained for 2 days but the water heater hasn't been fixed. Please, if there is a hot and cold water facility in the future, check it first before the customer enters the room.

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1 people find it helpful

o***a

Staycation

8.5

/10

Reviewed 69 week(s) ago

With that price, it's just right. The swimming pool is okay. But there's a lot of chlorine in it, it hurts your eyes when you swim.

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2 people find it helpful

V***u

Leisure

10.0

/10

Reviewed 71 week(s) ago

Hidden villa in Ubud. Large room. Friendly staff.

1 people find it helpful

Riana P.

Leisure

9.4

/10

Reviewed 73 week(s) ago

The villa is comfortable. We stayed at Rumah Kayu Villa with 2 bedrooms, a pool, and a kitchen. The air is very cool and fresh, and the water is good. The only problem is the gate to enter the villa is too small. The road should be fixed and more paving added so when it's heavy rain, the street is not too slippery. After all, we enjoyed staying at Puri Payogan.

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B***e

5.7

/10

Reviewed 74 week(s) ago

Cleanliness is not maintained, there are many ants on the bed. The lotion and soap bottles are empty. There are many ants in the bathroom, even in the toilet and bidet. The staff is friendly, only the hotel facilities in the bathroom are not considered. Next, do not choose to staycation at this hotel.

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1 people find it helpful

Accommodation's Reply

09 Feb 2025

Dear Guest, Thank you for your feedback regarding your recent stay at Puri Payogan Villa. We sincerely appreciate you bringing these concerns to our attention. We are sorry to hear that the cleanliness in your room did not meet your expectations, particularly with the presence of ants and the condition of the bathroom amenities. Please know that we take cleanliness very seriously, and we will investigate this matter to ensure that our housekeeping standards are maintained. We also apologize for the inconvenience caused by the empty lotion and shower gel bottles. This is certainly not the level of service we strive to provide, and we will ensure that all amenities are properly replenished moving forward. On a positive note, we are glad to hear that you found our staff to be friendly and welcoming. We are committed to improving the overall guest experience and will be addressing the issues you’ve mentioned to ensure that future stays meet the high standards we aim for. We truly value your feedback and hope to have the opportunity to serve you better in the future. Best regards, Puri Payogan Villa

Puri Payogan Villa

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