8.0
Very Good
From 9,980 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.8

Meal

7.6

Location

8.3

Service and Facilites

8.0

People often mention about ibis budget Jakarta Airport
All
Accessibility (82)
Staff Friendliness (72)
Bedroom (63)
Ambiance (61)
Hotel Area (45)
Room Space (41)
Taste (40)
Bathroom (39)
Soundproof (38)
Variety (38)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ibis budget Jakarta Airport

Number of reviews per page
20
40
Customer reviews
Ayyub
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
The hotel is very clean and comfortable, also very close to the airport.
Translated by Google Icon
See original
Find this review helpful?
Hadi S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Not bad for spending the night to catch an early morning flight.
Translated by Google Icon
See original
Find this review helpful?
T***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 1 week(s) ago
The only advantage is that it's close to the airport. The photos posted are heavily edited, so they look very white and clean. Many photos posted on Google also mix up the Ibis Styles because they're located next to each other. The corridors have an unpleasant smell, like cigarettes. The toilet door is made of wooden planks that don't close properly. The bathroom walls don't reach all the way to the ceiling, leaving a gap of about 30 cm. So it feels like the bedroom, toilet, and bathroom are all mixed together. The walls are full of stains. I wouldn't go back. I'd rather pay a little more but get a much better hotel.
Read More
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Muhammad A. R.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All good, I'm always choose this hotel for overnight before flight the next day
Find this review helpful?
J***h
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
Not recommended for me, but there was one time when I left something to be picked up and it was good until the item was picked up, thank you, Ibis.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2025
Dear J*h, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ulil Azmi – General Manager
Translated by Google Icon
See original
y***n
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
check-in time was too long, there were no toothbrushes, the soap ran out, there was no mineral water, there was no adequate breakfast area.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2025
Dear Y*n, Thank you for taking the time to tell us about your experience. At ibis budget Jakarta Airport, we do not use bottled water, but we provide drinking glasses and cups in the room. We provide water in every hallway on each floor. We do not provide toothbrushes at ibis budget Jakarta Airport. At Ibis Budget, we strive to provide better service to every guest; therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future problems from recurring. We appreciate your willingness to share your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Ulil Azmi – General Manager
Translated by Google Icon
See original
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
A hotel that is very close to the airport with pocket-friendly prices especially for travelers who live outside Jakarta so they can fly on time.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2025
Dear A*i, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ulil Azmi – General Manager
Translated by Google Icon
See original
ARIF M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good hotel for transit like
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Dear Arif M We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi - General Manager
Profile Picture
eka m. m. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
clean and the hotel is close to the airport, giving a very deep impression
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Dear Eka M. M. P. We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. Thank you for your kind feedback. We are pleased to know that you enjoyed the cleanliness of our hotel and its proximity to the airport. We greatly appreciate your positive impression and look forward to welcoming you back soon. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi - General Manager
Translated by Google Icon
See original
Profile Picture
Sigit M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and quite helpful.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Sigit M We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi - General Manager
Profile Picture
Enyelya B.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room concept is cute and very simple. Access everywhere is also easy. Check-in and check-out times are also easy. They even provide airport transfers. Very comfortable and clean. The staff is very friendly, responsive, and helpful. There are also services available to watch not only national and international TV channels, but also unlimited access to Netflix, Prime, YouTube, and others. The food is delicious and clean. Wi-Fi is easy to log in and easy to access. Access to the airport is very close, so you don't need to worry about being late. Drop-offs are adjusted according to time, so your trip is well-organized. If you have never stayed here before, give it a try; it's guaranteed to be memorable.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Enyelya B. We greatly appreciate your comments regarding your stay at ibis budget Jakarta Airport. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure this feedback will be an encouragement to all our staff in our continuous efforts to improve the quality of our services. Thank you again for your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil AZMI - General Manager
Translated by Google Icon
See original
Nunie K.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
All good, all satisfied. That was the second time staying in Ibis Hotel, for sure will come back again.
Find this review helpful?
Accommodation's Reply
09 Aug 2025
Dear Nunie K We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil AZMI - General Manager
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's very close to the airport, but the room is quite small, especially the bathroom. But for that price, it's okay if it's just for one day.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Guest, Thank you for your review and appreciation. We are pleased that our location close to the airport was convenient for you. Your feedback regarding the room and bathroom size is greatly appreciated and will be used in our future evaluations. We hope to welcome you back again soon. Best regards,
Translated by Google Icon
See original
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly with their service.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Guest, Thank you very much for your compliments on our staff's hospitality and service. We greatly appreciate it! We look forward to welcoming you back to our hotel. Best regards, Ulil AZMI - General Manager.
Translated by Google Icon
See original
a***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
For a hotel at this price, it's pretty good, close to the airport, and convenient for the bus from Bandung. Yes, it's quite comfortable, but if you want super comfort, look for a 5-star hotel, maybe you'll sleep better.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Dear Guest, Thank you for your review and appreciation. We are pleased to know that our location, close to the airport and easy bus access from Bandung, provided you with convenience. Your feedback is greatly appreciated, and we understand that each guest has different comfort needs. We will continue to strive to provide the best service in line with our hotel concept. We hope to welcome you back again soon. Best regards, Ulil AZMI - General Manager.
Translated by Google Icon
See original
Djoko M.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 week(s) ago
The food is out of stock and the refill takes a long time, I want to have coffee but the cup is out of stock and it takes a long time to refill the cup, the WiFi doesn't work at all
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Mr. Djoko M, Thank you for taking the time to leave a review. We apologize for the inconvenience you experienced regarding the delay in refilling food and amenities during breakfast, as well as the disruption to the WiFi service. Your feedback is very important to us and we have passed it on to the relevant team for immediate improvements to improve the quality of our service in the future. We hope to have the opportunity to welcome you back for an even better experience. Best regards, Ulil AZMI - General Manager.
Translated by Google Icon
See original
Ikhbal F.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Access to the airport is very close.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Dear Ikhbal F, Thank you for your review. We're pleased to know that our proximity to the airport made your trip convenient. We look forward to seeing you again on your next visit! Best regards, Ulil AZMI - General Manager.
Translated by Google Icon
See original
Agus R.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The check service is okay, the officers are responsive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Dear Mr. Agus R, Thank you for your appreciation of our check-in and check-out services. We are pleased to hear that our team provided responsive service. We look forward to welcoming you back on your next visit. Best regards, Ulil AZMI - General Manager.
Translated by Google Icon
See original
R***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Staff was friendly. Hot water in the public water dispenser is not working. Toilet is too near to the bedroom with minimal separator.
Find this review helpful?
Accommodation's Reply
09 Aug 2025
Dear R***d We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil AZMI - General Manager
d***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 week(s) ago
Amenities must be available
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Dear Guest, Thank you for taking the time to leave a review. We apologize for the inconvenience you experienced regarding the unavailable amenities, but we can accommodate this issue. You can simply contact the operator from your room. Your feedback is very important to us and we have passed it on to the relevant team for immediate improvements to enhance our service quality in the future. We hope to welcome you back for an even better experience. Sincerely,
Translated by Google Icon
See original
Number of reviews per page
20
40