8.6
Very Good
From 5,387 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.7

Service and Facilites

8.7

People often mention about Quest San Hotel Denpasar by ASTON
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Staff Friendliness (147)
Bedroom (143)
Ambiance (131)
Room Space (129)
Bathroom (126)
Hotel Area (123)
Distance to City Center (111)
Accessibility (104)
Family Friendly (103)
Taste (100)
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Traveler Reviews Quest San Hotel Denpasar by ASTON

Number of reviews per page
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40
Customer reviews
Kelfin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 hour(s) ago
The best hotel in Denpasar ✅️ Spacious, comfortable, and clean rooms. Lots of good TV channels. The food is delicious, with lots of variety, and the prices are affordable. The restaurant staff are kind and offer special menus, even if it's just pudding and cake. The best, the best!
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
Nice and comfortable, and the staff are friendly.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Responsive staff, varied menu, comfortable rooms.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 day(s) ago
My stay was comfortable in general. The food was tasty, not too crowded also. The room was comfy, toilet was clean. The location itself is what i am not happy about, since it was in front of the big road bend and the traffic also very heavy, not a good option if you want to enjoy the surrounding by walking. The hazard is real. Other than that, it was a good experience.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
It was a very comfortable stay here, the service was excellent!
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K***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The hotel staff is friendly and everything is comfortable.
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K***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Nice and comfortable, highly recommended
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
I stayed here for two nights. Arriving at 1:00 PM, I was able to check in right away, without having to wait until 2:00 PM. There was no charge, and the check-in process was quick. My first impression was very positive. The room was spacious and clean, and the staff were very friendly, always greeting me. The breakfast was varied, delicious, and well worth it. It was a really enjoyable stay.
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Ni Luh P. D. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is good, very happy to stay at Quest San, will be back!! Thank you
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Accommodation's Reply
15 Sep 2025
Dear Mrs. Ni Luh P.D.A. Thank you very much for your positive review. We are very happy to know that you felt comfortable and happy during your stay at Quest San. It is a pleasure for us to be your choice, and we will certainly be happy to welcome you back again in the future. See you again, and thank you for entrusting your precious moments with us. Best regards, General Manager. Yono Sulistyo
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SUTRISNO
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
This is the second time my family and I have stayed at this hotel... Everyone is satisfied.
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Accommodation's Reply
15 Sep 2025
Dear Mr. SUTRISNO, Thank you for returning with your family to our hotel. We are delighted to hear that you were satisfied with your second stay. The satisfaction of guests like you is our greatest motivation to continue providing the best service. See you again on your next visit. Best regards, General Manager Yono Sulistyo
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Dimas H. T.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I'm very grateful to the security staff member, Mr. Eko Susanto (a Bandung native), who was incredibly helpful during my stay. He took the initiative to offer me everything I needed, especially a motorbike, to make finding everything I needed easier. Thank you very much, Mr. Eko.
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Accommodation's Reply
15 Sep 2025
Dear Dimas H. T. Thank you very much for your positive and warm review. We are very pleased to hear that Mr. Eko Susanto from our security team provided such helpful and sincere service during your stay with us. His dedication and initiative are indeed a source of pride for us, and we will ensure that your appreciation is conveyed directly to him. We are sure that he will also be very happy to hear that his assistance meant so much to you. Once again, thank you very much for your trust and for taking the time to share your experience. We look forward to welcoming you back again in the future. Best regards, General Manager. Yono Sulistyo
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E***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable hotel, friendly staff, and a varied breakfast. Thank you.
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us, appreciated the friendliness of our staff, and enjoyed our varied breakfast menu. Reviews like these motivate our team to continue providing the best service. We hope to welcome you back again soon. Thank you for choosing to stay with us. Best regards, General Manager: Yono Sulistyo
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k***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly and the service is excellent.
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Accommodation's Reply
05 Sep 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were satisfied with our friendly staff and service. Guest satisfaction is our top priority, and comments like this mean a lot to the entire team. We look forward to welcoming you back on your next visit. Best regards, General Manager: Yono Sulistyo
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N***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room area is quite spacious, carpeted, cool, and clean. There is a desk that is quite adequate for those who want to work. The bathroom area is clean, spacious, and also has amenities (towels, soap, toothbrush, hair dryer). The breakfast menu is quite extensive, delicious, and varied. The room rate is competitive with other hotels in the area. If there is a need again, I am very okay to choose Quest San Hotel again.
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Accommodation's Reply
05 Sep 2025
Dear Valued Guest, Thank you very much for this very comprehensive and positive review. We are very pleased to know that you were satisfied with the comfort of your room, its cleanliness, the bathroom amenities, and the breakfast menu. We are also pleased to hear that the work area in your room was able to support your activities during your stay. We also greatly appreciate your appreciation of our price and service. Comments like these are a great motivation for the entire team to continue maintaining and improving the quality of our service. We will be happy to welcome you back to Quest San Hotel whenever you visit again. See you again soon. Best regards, General Manager: Yono Sulistyo
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W***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is quite responsive and friendly.
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Accommodation's Reply
05 Sep 2025
Dear Valued Guest, Thank you for your review. We're pleased to hear that you found our staff to be very helpful and friendly during your stay. Your feedback is invaluable to us as we strive to provide the best possible service. We look forward to welcoming you back in the future. Best regards, General Manager: Yono Sulistyo
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly. The room is spacious, comfortable, and very clean. The bathroom is also very clean. The corridor area is also clean. The only slight minus is that the room floor is not carpeted. If there was a carpet, it would be even better. Overall good, will repeat order next time
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Accommodation's Reply
05 Sep 2025
Dear Valued Guest, Thank you very much for your warm and detailed review. We are delighted to hear that you were satisfied with the friendliness of the staff, the comfort of your room, and the cleanliness of the bathroom and the hotel area as a whole. Comments like these truly motivate us to continue providing the best possible stay experience. Thank you also for your feedback regarding the carpet on the room floor. It's a great idea and we will consider it for future improvements. We look forward to welcoming you back on your next visit. Best regards, General Manager: Yono Sulistyo
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neni n.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It's quite good for working while on holiday, staying at the Quest Sun Hotel. It's comfortable, cool, the staff are friendly, the location is quiet, far from the tourist crowds because it's in Denpasar city. The sheets smell a bit damp, so pay more attention so they don't smell musty.
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Accommodation's Reply
29 Aug 2025
Dear Neni n. Thank you very much for sharing your experience staying at Hotel Quest San Denpasar. We are delighted to hear that you enjoyed the comfortable, cool atmosphere and friendly service from our staff. Our quiet location in the city center is perfect for working while on vacation. Regarding your feedback regarding the slightly damp smell of the sheets, we apologize for the inconvenience. We greatly appreciate your feedback and will immediately follow up with the housekeeping team to prevent a similar incident in the future. We look forward to welcoming you back for an even more perfect experience. See you again at Hotel Quest San Denpasar. Best regards, General Manager. Yono Sulistyo
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G***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Strategic location, clean rooms, complete amenities.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for your positive review. We are pleased to know that you were satisfied with our strategic location, room cleanliness, and complete amenities. We look forward to welcoming you back to Hotel Quest San Denpasar. Best regards, General Manager: Yono Sulistyo
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Andrea B. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
For the hotel amenities provided, the price was very affordable. I was very pleased with the hotel facilities we enjoyed during our stay there.
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Accommodation's Reply
29 Aug 2025
Dear Andrea B. B., Thank you for taking the time to share your experience. We are delighted to know that you were satisfied with our facilities and that we considered our price to be a good value for money. Your satisfaction motivates us to continue providing the best service. We look forward to welcoming you back to Hotel Quest San Denpasar in the future. Best regards, General Manager: Yono Sulistyo
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a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Next trip I'll stay at this hotel again, I like it or not.
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay at Hotel Quest San Denpasar. We look forward to welcoming you back on your next trip. See you soon, and stay healthy. Best regards, General Manager: Yono Sulistyo
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Number of reviews per page
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