Overall Ratings & Reviews Kyriad Direct Clermont Ferrand Nord - Gerzat

Excellent hotel for a 1 night stop off while heading South. Great breakfast in the morning - lovely staff - was a nice surprise

Clean, basic hotel. Easy to access from the motorway. Secure parking. Clean, basic facilities for overnight stay whilst travelling. Would have liked a kettle.

Nice stay with pleasant staff and great breakfast for the price, downside was the rooms were very small but for cost and availability it was more than fine. There's a restaurant next door but most other local amenities are at least a couple of km away.

Everything was good, it’s location is very good. Excellent stop off to break up a long journey. Only criticism I have is beds not brilliant and only one pillow.

The room was clean & spacious enough for 2 & our dog . We asked for an extra pillow which was provided immediately. It has secured parking which is good when one is travelling. The breakfast in my opinion is very good as the coffee & croissants are very good with a good choice. The staff were great & friendly. The charge for our dog @2 euros was more than reasonable. Assess is only several hundred meters from the A75. If one is travelling this is an excellent well priced hotel to stay in.

Member of staff was brilliant. We were late and she should have been going home but she patiently helped us through us getting our room. Including going to the gate and opening it to let us in! Thank you!

The hotel itself was ok. Automated check in. Clean and tidy enough in the room. Air con wasn’t working but we didn’t find out until we had settled and we were only there 1 night so we reported as we left.

Good location to local amenities with shops/ supermarkets. Close to Clermont-Ferrand too. Parking facilities available which were good. Comfortable beds, air conditioning and powerful shower. Room was very clean overall. Breakfast available but we didn't take advantage. Staff were few and almost non-existent and check in was only until 8:30 which we only just scraped. If you're after that time then you have a machine to check in with which only accepts card- so be prepared!

Having stayed at the hotel 3 weeks earlier we were a little disappointed that we found the same room we had stayed previous to have had a smoking odour, as we are non smokers and requested the same to apply to our room. Other than that it was very good, breakfast a must !!

We were on our way to Spain and this was ideal after 10 hours driving perfectly located next to motorway with a restaurant next door, clean and quiet

The hotel is very cheap and so I am satisfied with what I got. You get what you pay for.

Bonne soirée étape, un peu bruyante avec la rond point mais accueil et petit déjeuner très bien .

Bonjour nous n'avons pas eu d'eau chaude le matin dans la chambre. Une coupure prevu a 9h mais on a oublié de nous informer. Passer une nuit d'hôtel sans pourvoir prendre de douche

Bonjour, nous navons pas eu d'eau chaude le matin sans etre prevenu, nous navons pas pu prendre de douche

Très bon accueil mais be me suis rendue compte avoir payé 2 fois. Lors de ma réservation et hier. Pb qd même dans la gestion

Très bon rapport qualité-prix

Très bon accueil, chambre propre et pratique.

Amplement suffisant pour 2 nuits, chambre et literie correct, salle de bain petite mais suffisante, juste 2 serviettes de bain que l'on peut changer tous les jours si on veut Juste à côté de l'autoroute donc un peu bruyant Bon accueil

Prestation de base, hotel simple mais efficace. Personnel agréable

Arrivée un peu compliquée. La machine à l’entrée ne reconnaissait pas le nom. Après deux appel au numéro d’urgence la situation a été débloquée. Les lits sont confortables. Par contre pas d’eau chaude au matin. Impossible de se laver ( avec un petit de 3 ans). La seule réponse qu’on a reçue , c’est « on note ». Pas de solution pour pouvoir nous doucher. Dommage. Le minimum pour un hôtel c’est quand même de pouvoir dormir et se laver. Nous sommes assez mécontents.