9.2
Exceptional
From 696 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.6

Service and Facilites

9.2

Traveler Reviews Carmel Cumbuco Resort

Number of reviews per page
20
40
Top reviews
marcela
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property is beautiful and the food is great. However, we found a BAT in our bathroom and the staff did not seem concerned and their response was very underwhelming (pretty much none)
Felipe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Carmel is an awesome luxory option in Cumbuco. Great room, amazing pool, friendly staff and great food! Include the meals in your trip, it’s worth it!
Eric
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Tudo maravilhoso!!!!!!! O hotel é lindo, agradável e o serviço é perfeito! No restaurante tudo é delicioso! A recepção nos tratou de forma especial. Não posso deixar de mencionar o funcionário (garçom) Michelangelo, que, muito educadamente, fez de tudo para oferecer o melhor para o nosso grupo.
Humayun
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Very beautiful ocean front property
mr j
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Cumbuco is a wonderful hotel with great facilities. The staff are super friendly and helpful. They went out of there way to speak English with us which was very kind. Food excellent, pool really nice. Great service
Pablo Javier
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Good location right next to the beach. Dont expect staff to speak English, few do.
Ricardo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Excelente hotel e funcionários muito cordiais e bem treinados. Acho que o check in foi meio bagunçado e nenhum benefício Expedia me foi oferecido. Pontos para melhora: ameneties nos quartos precisam de um upgrade, alguns locais (jacuzzi por exemplo) necessitam de algum grau de reforma, brinquedoteca estava MUITO suja.
Anna
icon-Leisure
Leisure
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Beautiful hotel and the area. The mattress was not so good. I was checked in a smaller room than what I booked at first. After that I was checked in in a room that I booked. But all stuff was very nice and the spa was amazing
Francisca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Great Service! Staff is the best thing about this property.
Keylla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

It’s a nice place for fun with family and friends. Not good for people with limited mobility at all. Pool area is fun! Restaurant is good and also a good breakfast. The bedrooms need some repair and upgrades, especially the bathrooms. The staff is very nice! I would say it’s a 3 stars hotel.
Carlos Alberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Room Bar with water bottles bad quality Cloro taste
Camila
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Hotel excelente! Quarto espaçoso e com uma vista linda.Todos os colaboradores são extremamente gentis.
Arnold
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

The place is good, food and staff outstanding our expectations!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Pros: very exclusive resort, quiet and calm, perfect for families, amazing amenities pool/bar/ restaurant, safe location, beachfront security and well staffed. Very clean and well maintained, guests are treated very well. Also gated front entrance, security guard on the parking lot. Views from the room are stunning. Bracelet for door access and room charges are super convenient. There is a Kiteinstructor on site, Ricardo, very personable and easy to talk to. He has the best English of the whole staff which understandably speak beautiful Portuguese. The kite gear locker is well located by the beach (I wish it didn’t have stairs though) and the air compressor was amazing! Cons: big room and relatively small bathrooms but that wasn’t a problem for us; towels by the pool are hard to find (they only exchange towel per towel or towel card... wish they were better distributed by the fresh water showers outside by the beach and poolsides); there is a horrible loud DJ every Saturday that was so unnecessary and unwelcome by us- it changed the calm zen feeling we had all week; lastly water bottles are only 300ml sizes (restaurant, bar, and mini room fridge)12 hrs of hot intense sun absolutely calls for LITER water bottles everywhere!! We went to a very close Shell gas station and got 1.5L bottles and also some cash (1 of the 2 ATMs in Cumbuco). Overall a wonderful stay and we’ll be back for sure!
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Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Great pool and beach. Excellent service and really tasty foods. I would recommend that you stay here!
Roberta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Staff was very polite and eager to help. They made sure we were always comfortable Pool was amazing with warm water!
Verified traveler
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Modern good maybe more attentuon of waitress in the breakfast, jacuzzies not very hot
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

This resort is located a few miles from Fortaleza (which is great). Very tranquil place and the amenities are great. Very nice pool and the restaurant is excellent. I recommend wholeheartedly
Verified traveler
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

It was great! I’ve stayed here before. I’m looking forward to staying here again.
EC
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Beautiful resort. Check in was slow but they provided a fresh fruit appetizer while we waited! Scone time staying here. I look forward to the next!
Number of reviews per page
20
40