The Win Hotel Surabaya

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Overall Ratings & Reviews The Win Hotel Surabaya

Traveloka (5,560)
Other sources (28)
8.4
Very Good
From 5,560 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.6

Service and Facilites

8.3

People often mention about The Win Hotel Surabaya
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Distance to City Center (38)
Bedroom (36)
Bathroom (36)
Staff Friendliness (34)
Hotel Area (30)
Check-in/out Time (29)
Ambiance (29)
Surroundings (28)
Accessibility (28)
Room Space (28)
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Traveler Reviews The Win Hotel Surabaya

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Customer reviews
y***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 hour(s) ago
The hotel is comfortable, worth it and will come back again
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N***i
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Transit
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10.0
/10
Reviewed 3 week(s) ago
The hotel is comfortable, the food is delicious and the prices are ok, the lobby/restaurant vibes are vintage, there are lots of ok photo spots👍
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Nancy C. S.
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Great budget-friendly hotel option for people that need to commute around the city center. Room was nice and clean, albeit a little dark in the bathroom and hallway. Good hospitality shown by every staff. Very recommended
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ida m.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Everything is ok, it's a shame the breakfast isn't buffet style.
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N***I
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Strategic location, close to Circle K, street food stalls selling breakfast, and a restaurant within the hotel itself. Despite its strategic location, it's quiet, allowing for a comfortable sleep. Amenities are also complete.
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1 people find it helpful
C***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Very good, close to everywhere. There's a restaurant downstairs, the food is delicious and the prices are affordable.
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Hesty n. h.
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Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The room was just as pictured, and the staff was friendly. The location is centrally located. There are plenty of cafes in the lobby and surrounding area, so you can walk around and hang out. The interior is attractive. I'll be back!
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1 people find it helpful
A***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
The staff is friendly, but at night someone tried to open the room using a card 😩 Can't you see the floor and room number?
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2 people find it helpful
A***z
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
in room 304 the TV can't be used to watch
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Sena F. I.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
It was a pleasant experience staying here, comfortable for the budget and the star rating. The location is very strategic. Recommended for a first impression. Toppp...
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J***s
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9.1
/10
Reviewed 28 week(s) ago
Clean and comfortable. The staff is friendly and the service is fast. It's located in the city center.
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K***e
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Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 29 week(s) ago
The hotel staff are all friendly, the AC is not cold 😭 The sheets, pillowcases, and bolsters should be renewed because they are really shabby, the room is still dusty and dirty in the corners 🥲
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Strategically located in the city center, close to City Hall, Youth Hall, and the Bamboo Spear Monument. It's close to everything.
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2 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Comfortable, delicious, friendly Sorry, the picture is of the ice cream from the hotel, it's delicious.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
I've been a regular here. I'm always satisfied with the staff and facilities.
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n***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Great, the hotel is great for families, close to the office area and malls. Fast service, clean hotel.
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1 people find it helpful
G***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Very good, don't really like the hotel, it's good, great
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1 people find it helpful
w***i
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 36 week(s) ago
non-smoking room, bathroom smells of cigarettes, room is not soundproof, no TV broadcast
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S***l
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
room was ok, wifi quite slow. several parts of the corridors need to be refurbished.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 36 week(s) ago
Overall, it's still okay for a short trip. The staff is friendly. However, for a staycation, there's still room for improvement. The bedsheets were stained. The lobby is integrated with the restaurant, including the reception. The elevator requires access through the restaurant's dining room. Breakfast was initially announced at the restaurant. The next morning, chicken soto was delivered to the room without asking for your menu choices. For a price range of 400 rupiah and up, there are many other 3-star hotels near Gubeng Station.
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