Overall Ratings & Reviews Hakone Bettei Koyoi

Our visit to this onsen in Hakone was brief but unforgettable. The shared onsen facilities were impeccably clean, providing a relaxing experience. Our private in-room onsen was equally delightful, though it required some time to fill. The highlight of our stay was the exquisite multi-course dinner, which showcased the finest flavors of Japanese cuisine.

Located up a steep 45 degree hill, so take the hotel up on their offer when they say they will pick you up! 400m doesn’t seem far until you drag luggage up that hill in 32 degrees Celsius heat and humidity! Booked as a break from the city, and to get views of Mount Fuji from the cable car ride accessible from the nearby station. Loved our stay! Room food and staff all excellent. We should have booked longer to explore the area in more detail and loved relaxing in the open air bath.

Beautifully appointed. Peaceful. Traditional attire . Fantastic Onsen Spa and Jacuzzi. Great set timed dining.

The Japanese yakuta dress in this property is such a great experience! Also the breakfast is very special, with special eggs and rice. There is a bath tub outside of the balcony of our room, which has a Mountain View, def exceeded my expectation, I would highly recommend this hotel to anyone who likes quality and the extra care!

Good location and good access to transport. Was clean and tidy.

Hot stone bath really nice experience

We absolutely LOVED our stay! This was our first ryokan experience during our recent trip to Japan and it couldn't have been better! Staff exceeded expectations and were incredibly helpful, friendly, and attentive. Our room was perfect and had more than what we needed. My only disappointment is that we couldn't stay longer! It was in a great location right by Hakone Gora Park and very easy commute to nearby restaurants. We didn't end up having dinner at the hotel, but breakfast was great and am very glad we got to experience a traditional Japanese breakfast. We got to use the hot stone spa which was a wonderful and unexpected treat! Would highly recommend.

Great experience. Creative and delicious dining experiences in a relaxing and friendly environment. In-house onsen was well appointed including an inside and outside bath. The hotel is conveniently located near Gora station and Gora Park.

Outdated, overpriced, terrible food and rude checkout staff.

The service is good and the staffs are very friendly. However, the room is a bit out dated and the open air bath is tiny. There is no wifi in the room, only available in the lobby. Food was very average. The Japanese dishes were good but the fusion ones less so.

The room was incredibly small with barely any room to open a suitcase. No personal shower in the room. Must use the public bath for showering/bathing.

No private hot shower as the showers are communal.

Great room. Great hotel facilities. Very helpful and friendly staff. Only thing I would caution as a 'Westerner' is that you don't get a choice of Japanese/Western style breakfast. For us this wasn't a problem, it was quite a good experience, but some may find it difficult being faced with fish and rice in the morning.

A bit expensive for such old rooms. Weird dark stains on the carpet in the corners of the bedroom... The sheets were clean though. The food was pretty good but not as good as some ryokans in the same price range.

昨日の夜、座椅子に関して意見を書いたら、今朝9時前にチェックアウトの際、意見を書いてもらってありがとうございました、と言われて、早い返答で驚きました。 朝食は温かいものはちゃんと温められて出てきました。部屋数が少ない施設は私にとって、のんびりと出来る施設なので、別邸今宵さんならまた再度泊まりに行きたいです。 これからも頑張ってください。

露天風呂が良かったです。

エントランスが独身時代に住んでいたアパートのようで、旅行に来た感はありません。 全体的に設備は古く、和室をコストを掛けずに洋室にコンバートした形跡があらゆる所見受けられ、壁紙などももう少し落ち着いたものにすればいいのに。 部屋に付いてる露天風呂はもう少し広ければ言う事ないのですが、眺めも良く気持ちよく入れました。 エレベーターは地下のボイラーからの排気なのか、ディーゼル車のような臭いが充満していて、動きも少しぎこちなくちょっと不安になります。 大浴場の広さは部屋数からすると妥当な広さではあるが、いかんせん古く薄暗く、温泉を楽しむと言うよりも身体を綺麗にする場所と割り切りが必要。 ただ食事はとても美味しく、量質共に大満足でした。特に夕食に出たミネストローネが素晴らしかった！ ホスピタリティについては可もなく不可もなくと言った感じ。 全体の印象としては、価格と見合わない施設と設備で、食事の良さがあっても3万円台前半（2名）であれば納得出来るレベルなのではないかと思いました。 プロモーション画像を見ると素晴らしいので、実際に泊まるとちょっとがっかり。

いつでも気兼ねなく入れるし、 彼と仲良くなれました。 客室露天風呂が最高でした。 ドアノブなどもとても綺麗で、朝食もいろんな種類が少しずつあり美味しかったです。 コロナ対策もしっかりしていて、いいホテルだと思います。

クチコミで食事が美味しいと参考して予約しましたが期待通りでした。雰囲気や料理ももちろん、スタッフの対応も素晴らしい、私、夜中に体調が悪くなりスタッフがお薬とお水などを持って来てくれてとってもありがたいです。 もう一つ褒めてあげたいのは浴室とお部屋に用意してあるのドライヤーは最高です、いろいろ温泉旅館回して初めていいドライヤーとの出会いです。 また利用したと思います。 宜しくお願いします。

何一つ不満の無い楽しいものになりました。