The AC didn’t work and was actually warmer inside the room than outside. Two staff members checked and it was in fact broken. Fun especially in the heat and humidity to try and sleep. The bed is not a queen size. The bathroom is ill proportioned and not made for anyone over 160. Internet isn’t password protected so unsafe. A glass had a lip print and we found hair in the dryer. This is not a four star hotel, they must have given themselves the distinction as every amenity had limitations that left you feeling like you were seen as a potential thief ready to steal their hair dryer or overuse the water. Which is enforced by the prison like room and atmosphere. When I complained I was given a bottle of water and a licorice stick.