Overall Ratings & Reviews Parnell Pines

Spotlessly clean, but quite noisey most of the night. Lovely area, restaurants and bars opposite the hotel.

The rear door was open at all times which was convenient to access our car but the manager's apartment is right beside it so still felt safe. Staff were friendly and helpful, at the restaurant too was a lovely staff member but the food could have been a little more exciting. Bedroom was very hot as we were north facing with no air conditioning but still slept well that night. The bathroom was really dirty though, again everything was so bright with the sun beaming in and no way to block it out. There is another floor of rooms below the main floor that I suspect are tenanted by long-stayers, the smell of cannabis wafted through the stairwell anytime you walked past. In the carpark there was dried toilet tissue and fecal matter that hadn't been properly washed away, it all clearly came from a flooded sewerage overflow which was a bit gross but I imagine this happens any time it rains heavily due to where the carpark is situated down a steep driveway at the back of the property. You get what you pay for, Parnell is a lovely part of Auckland and you are situated right in the heart of it.

Very misled. Not like the photos at all. 1 bedside table . No lamps. Just nothing like what was promised

Average property- major selling point is location in central Parnell. TV did not work and property esp bathroom in need of redecoration . Entrance area had chairs stacked outside and old saucer with cigarette buts

The check in process was strange. No one mans the desk you need to ring a number. The room was small and hot, it smelt strongly of perfume. The bed was very uncomfortable and had a spring digging into me all night. Cleaning of the outside was occurring during the day with a blowing machine which made it very noisy.

Very strange… advertised parking but it was basically unusable. Huge party in the lot behind the hotel No one at reception to greet us Insecure front door I think an apartment complex on the lower levels.

The property was not well maintained, no staff presence at reception. The smoke alarm had been disarmed and put in the wardrobe. The TV did not work. There was no cutlery to stir your cup of tea/coffee or a place. All in all very very disappointing and definitely unsafe.

It was very convenient to shops and restaurants. The manager was very helpful and sbliging. It has car parking.

Close to where all the action is in Parnell for a very good price. It’s not the Ritz but I couldn’t afford that. Was fairly quiet, hot in the room, fan provided. Couldn’t adjust temperature in shower. Wanted a cold one but couldn’t seem to change it. Easy to access. Never actually saw any staff

The property is not cared for, the floors weren't vacuumed , doorhandles broken lights not working Overall a dissapointing property

We liked the fact it was clean bedding, but we were cold. Bed not very comfortable, thin uncomfortable pillow. TV did not work, milk stale it spoilt our coffee and could not drink it. Would not go back.

Bottom right drawer near tea and coffee had not been cleaned at all. Food, plastic glass, insects seen in there. Not good enough!

Having stayed at various similar hotels in same price bracket, its pretty basic. The Hostel at NewMarket (No9) is the same price, more modern, larger rooms, larger ensuite, has Aircon, TV works, harder beds and generally cleaner. I had a long wait as theirs no permanent manned reception, as I bounce thru phone numbers on the front window. No Aircon. Parking is $10. WiFi is free but no signage anywhere (but I worked it out). TV is hilarious - fixed maximum volume with no ability to adjust. Generally clean (ensuite is immaculate), but bedroom wall had a lot of food splatter on it. Bed is medium soft. There's plenty of potential, wish the venue well for the future.

A pretty old building but okay for what we pay.

Good location. Quiet. Not many amenities but otherwise basic, clean and tidy.

Great location. Good price for Parnell. Liked that they allow dogs ($50/night) and have parking ($10/night, first come first served). Was clean and the check in lady was nice. Absolutely fantastic restaurants within a couple minutes walk. I'd stay there again.

Hair dryer would be good. It was noisy this stay (after 11.30pm) however, in the past it hasn't been like this.

Clean and convenient.

Beautiful location. Close to The city centre. Safe, private car parking, well appointed room. Basic restaurant off the Reception area. Despite having room cancellation insurance, property owner not willing to honour.

It was a clean and tidy convenient stay for what we needed. Good price and I have no complaints. Would use them again if needed.