8.7
Very Good
From 32 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.4

Meal

8.1

Location

9.1

Service and Facilites

8.8

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Traveler Reviews VATC SleepPod Terminal 2

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40
Customer reviews
O***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
I stay one night because I have morning flight tomorrow. Everything is perfect but price quite expensive and don't have shower room.
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Christ A.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
I recently stayed at a hotel strategically located within the airport, and I was very impressed with my experience. The check-in process was incredibly simple and efficient, allowing me to settle in quickly. The room matched the online pictures perfectly: it was clean, cool, and well-equipped with snacks and drinks. There were also electrical outlets available for charging devices. However, it 's worth noting that guests with larger body types might find it challenging to access the upper bunk, as the space is somewhat limited and the ladder is small. The receptionist provided exceptional service, being both friendly and helpful throughout my stay. I highly recommend this hotel for anyone with a long overnight layover. If your transit is during the day, you'll have the opportunity to explore the city as well. * the receptionist has very good English skills.
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Accommodation's Reply
23 Oct 2024
Dear Mr/Ms Christ A Thank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you. We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always! Your sincerely, Bich Thuy Customer Service Manager
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Trinh T. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 133 week(s) ago
Thoải mái và đáng tiền. Lần quay lại tại SleepPod. Vẫn là cảm giác hài lòng và ấn tượng tốt về dịch vụ và nhân viên. Tôi có thể tận hưởng ngủ 1 giấc dài trong căn phòng riêng sau chặng bay dài thực sự rất tuyệt. Bạn sẽ có nước khoáng, bánh ngọt, voucher nhà hàng sân bay. Cảm thấy số tiền bỏ ra là hoàn toàn xứng đáng tại sân bay Nội Bài.
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1 people find it helpful
Accommodation's Reply
27 Dec 2022
VATC would like to thank Mr. Ishikawa tsuyoshi for his very favorable reviews for our service. We have been and always try to improve the quality of service better and better. Looking forward to welcoming Mr. Ishikawa one day soon.
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yeusy m.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 151 week(s) ago
Located in terminal 2. Clean although small but enough for a short break before resuming the flight. A little bit expensive but compared to having to go to the city to check in at the hotel, eating time in San costs more. This is recommended for those who only transit a few hours.
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4 people find it helpful
Accommodation's Reply
13 Aug 2022
Dear Mr/ Ms Yeusy, Thank you so much for sharing your experiences with VATC SleepPod for your recent stay in Noi Bai Airport, Hanoi, Vietnam. We are very happy to hear your positive words about...... It means alot to us because our main priority is to make our customers feel comfortable. On the other hand, we regret that that you experienced some issues during your stay and that made your stay less enjoyable. We will definitely take into account your comments, as we always welcome our guests’ feedback since it helps us to improve our services and maintain the highest levels of customer satisfaction. It is our sincerest hope to have the opportunity to welcome you back in the future for an exceptional stay. Best regard, Huong Trinh Customer Service Manager
Jiraporn A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 331 week(s) ago
great location and good staff but a little noise from outside your room
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Ta Hoai T.
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 357 week(s) ago
Suitable for those who need time off when specializing in domestic and international flights ... unfortunately only at that price but small rooms and everything personal hygiene must share the airport
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2 people find it helpful
Worawit J.
icon-Family
Family
icon-origin-TRAVELOKA
8.6
/10
Reviewed 374 week(s) ago
Suitable for waiting machine. Price is quite expensive.
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1 people find it helpful
Anupong R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 426 week(s) ago
If you have to transit to another place more than 6 hours please stay here. 2 bed in 1 room with safety by smart card. Small room but have air conditioners, fan, plug, snack, toothbrush and toothpaste, silent for sleep and good bed
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Wilasinee
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 426 week(s) ago
Good place to stay when waiting for transit. Staff is friendly and high performance. Room is clean.
1 people find it helpful
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