Overall Ratings & Reviews Bangsaen Heritage Hotel

Dear Guest Bangsaen Heritage Hotel would like to express our sincere gratitude for your compliments and encouragement, especially regarding the cleanliness of our accommodation, our good service, and our facilities such as the swimming pool. Our entire team is delighted to hear that your stay was a pleasant experience, and we are even more delighted that you have recommended our hotel to others with trust. We sincerely hope to have the opportunity to welcome you back again in the near future. Best regards, Bangsaen Heritage Hotel Management Team

Dear Valued Guest Bangsaen Heritage Hotel would like to thank you very much for choosing to stay with us three times. For your review, we would like to thank you for taking the time to provide us with your suggestions that are useful for developing and improving our services. For the inconvenience you experienced this time, including the unpleasant smell in the room, the inefficient air conditioner, the mosquito problem, and the delay in preparing the extra bed, the hotel would like to accept the mistake with great regret and apologize for the inconvenience caused during your stay. The hotel has forwarded your comments to the relevant department to urgently improve the cleanliness standards in the rooms, the maintenance of the facilities, and the efficiency of the overall service to prevent such incidents from happening again in the future. However, we are pleased that you still appreciate the location of the hotel and thank you again for your understanding during the festive season. We sincerely hope to have the opportunity to welcome you again and provide you with an even better experience to create a memorable experience for every stay. Best regards, Bangsaen Heritage Hotel Team

Dear Psy L, Thank you for your comments regarding your stay at Bangsaen Heritage Hotel. We sincerely apologize for the inconvenience caused as our swimming pool was closed for renovation during your stay. The hotel apologizes if this information was not clear enough during the booking process. However, we have made every effort to inform in advance about the pool closure through all booking channels to provide complete information to our guests. We sincerely hope to have the opportunity to welcome you again and provide you with an even more enjoyable experience. Best regards, Bangsaen Heritage Hotel Management Team