Hotel, staff, and parking were first class. Toilet seat moved every time I sat on it, Shower and cleanliness were great. Breakfast was very good, although it cost me extra. I had thought that my booking through Expedia did include breakfast.

You had to enter the Hotel to appreciate how wonderful it is! The Restaurant was superb with a lovely menu far outstanding other Hotels of the same calibre!

Very nice clean hotel with very friendly staff. Michelle provided very good service and shared some interesting history about the hotel and the local area. Evening meal and carvery was excellent. Very convenient car park also. I’d recommend staying here.

Beautiful hotel, brilliant staff and the food was amazing

Everything was very good, the staff were very busy but were always there for you. Our room was lovely

Staff were very helpful, Food delicious. Room very clean. Car parking was not very convenient.

Fabulous hotel, wondeeful staff.

Rooms clean & tidy & the staff was very courteous

On our arrival, we were greeted warmly by the receptionist who informed us we had been upgraded for our one-night stay. This was a lovely surprise and the room was fabulous. The bed was huge and very comfortable. We felt so relaxed and didn’t leave the hotel. We booked in for a meal which was fantastic. It was a busy evening as there was a party but it didn’t impact on our evening. The service was excellent and staff were attentive and accommodating but not overbearing. The next morning we enjoyed a great breakfast with various choices - full English for us, as always. Probably the only criticism I could make was that the coffee could have been hotter. We will definitely return and are already booked in for a night in December when visiting family again.

Room was clean although a little dated. The staff were excellent very friendly and helpful.

Excellent stay & friendly staff

Left a day early!

Very nice stay the staff were friendly, efficient and helpful our room was clean,comfortable and spacious. Having a carpark is a must and near to the hotel I would recommend too anyone looking for a relaxing holiday with a good breakfast.

The hotel staff was very friendly and helpful. Our room was very nice

Large clean room, excellent breakfast and amazing Sunday carvery

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Very old hotel, yet updated. Very walkable to downtown and various sites.

My stay started off beautifully, honestly couldn't have asked for a better check-in. Paul, the dapper gent with the soothing voice and vibe, made me feel instantly looked after. Talk about a safe place e. The room was exactly as shown in the pictures and had everything I needed for my stay. I even grabbed a cheeky pint at the bar, didn't catch the woman's name (that's on me), but she was an absolute laugh and made me feel welcome. All in all, At... and did I mention Paul?!

Well maintained and renovated. Staff and service were excellent.

Parts of the hotel need a refurb, but the room was clean if basic, staff were helpful and the breakfast was great. Good location.