Good location, staff are great, bathroom needs work. Downside is the upstairs rooftop club that plays loud music from 6pm- midnight which you can hear very loudly from your room. Just an FYI if you’re travelling and trying to get a decent night sleep

Excellent service. Rooms were relatively cleaner than average. However there is no hot water which makes showering very uncomfortable. The shower itself also has no door so water gets all over the bathroom floor.

The hotel restaurant is closed. There are multiple renovations going on so the place is dirty, dusty, noisy, and does not allow outside food to be brought in. The management does not care and refused to allow me to change rooms to escape the dirt and the noise. Unfriendly, unapologetic and inflexible. I felt unwelcome. Never again. AVOID.

Like the property

It's good but food is so costly.

Roads towards this hotel are very narrow. It is impossible to come here in car. Location is very complicated and overpriced. I paid 68$ per room and it’s not worth at all. I lived in 10$ per room hotel 2 years back were better than this. Even though I paid close to 7000 INR they are saying breakfast is not included for us but for others it is included. While selecting the room I selected best available options still no breakfast. Facility doesn’t have parking they say parking available at extra cost but that is misleading there is no way to bring car to facility. You have to park at municipal parking spot. I would never recommend this hotel. I will never come back to this place again. There are more healthy, tasty and reasonable breakfast available outside. The view from rooftop is good but that you can find in many other hotels. Price is not worth it.

Good hospitality for a budget hotel, food at the roof top Resturant is also very good along with nice view of the lake.

The room was very basic, including the mattress which was far from premium bedding. On a very positive note check in was available very early (6am) which was extremely welcomed after a long overnight trip! Hotel also was a bit noisy during our 3 night stay early mornings!

Fantastic views from the breakfast/restaurant lounge. Slightly wider breakfast choices would have been good.

Great stay! The staff is wonderful and the location is perfect!

They told us the room we had booked (4 beds family) was being renovated so they would give us two twin rooms. We only booked there as they could accommodate all 4 of us in a room. The rooms they gave us were shabby, very noisy, had cockroaches in bathroom, saw a mouse in the reception area, husband could not sleep as too tall to fit in the bed frame, aircon did not work and when we checked the filters they were absolutely filthy. They agreed to give us our money back for the first night so we agreed to stay for the second that we had booked and paid for, but then they refused to give us anything back. Disgraceful hotel with dishonest managers.

Large,comfortable and clean room, staff very helpful and polite, restaurant food was very good although the menu was not extensive. We enjoyed staying in Poonam Haveli. Only negative point: The entrance on a very busy road, no parking in front or anywhere for guests.

Could not have been better,staff were superb, The Winter Garden was terrific,Shankar and all the staff were superb.If you want a great place to stay in Udaipur this is it. Peter

Nice hotel in the old town close to lake pichola and 5 minutes walk to the city palace.Rooms clean and beds are comfortable and a small balcony outside the room. Good breakfast on the rooftop terrace with a nice view. Restaurant has a limited choice menu but there are plenty of other restaurants close by.Staff are helpful and aim to please.

Nice roof top restaurant, room was good. Only issues were there was no hot water for shower and loud from outside traffic and other people staying at the hotel.

O K, carpet in room Needed.room heaters to be provided.. bathroom facilities like buckets, mugs etc.to be added.

Very nice food and very nice staff reasonable price the location of this place is very good

Great location very nice views from the restaurant and rooftop restaurant very friendly staff

The staff gave me my sunglasses after I left the hotel. They were very kind. I would definitely recommend this place.

The best staff ever made us feel very welcome the food was amazing and we could not ask for more