Overall Ratings & Reviews WoodSpring Suites Macon West I-475

Typical example of don't believe the pictures you see on the internet. Property looks like a 9 or 10 online but in reality, it's a 4 or 5. Our rooms Microwave sounded awful and barely worked, the stove only had 1 burner that worked. You have to go downstairs and request new towels every night if you want them. Lots of noise from the rooms around and above us. Just wasn't as advertised and we won't stay here again.

The young lady on duty was very helpful and courteous, as we had some major family problems going on, but she showed souch care and concern. She made sure we were comfortable and never got tired of our questions or the many times we asked for help during our stay and my family 's phone calls. We really appreciated her.

Everything was great until I found an uninvited guess a ROACH! They are not doing enough pest control especially for an extended stay.

First time with a kitchen it was nice. Everyone was so kind. I will be coming back.

No

Do not stay here it is a crack house. We never made it to our room as keys didn’t work. We returned them to the front desk desk and left. People coved in urine in the hall. Run away

Amazing experience I don’t have one bad thing to say about the hotel. The staff is friendly and nice and check in was a breeze the quickest I been checked in without any hassle

Nice hotel , customer service is very good .

Well first off all I wasn’t able to check in neither did I get a refund for not stay at the hotel

We arrived and checked in only to have to change rooms because it was not cleaned, they didn't have enough towels for 4 people, the office closed at midnight so we couldn't get more until 9am,we had an event that started at 930 am.so we didn't get any. The room is spacious but could use a upgrade to make it more comfortable to stay. Our 2nd night we changed hotels

love this

Bed is not good

The room was clean and the bed comfortable. The staff was friendly. The only concern was the shabby hallway around the office, leading to the elevator. The price was reasonable, and we definitely recommend the place.

Never got out of my car there were homeless people coming in and out of the woods across the street from the hotel hanging out by the lobby door call the hotel front desk to let them know the situation. They do not pick up multiple times for 30 minutes ending up going to another hotel for the night.

The fire alarm went off during my stay. No fire dept came. I sat in my car from 3am-7am. The phone number listed to call for assistance after hours did not work! I would not reccomend or ever stay there.

Wish the front desk was 24 hours. Seemed like the front desk people was in the middle of closing when I got there. There was hair under one of the pillows.

We arrived at 6 PM and was told our room hadn’t been cleaned yet. So we had to wait an hour for it to be cleaned. It was very rough. Shower leaked. Lots of people sitting around outside in the sidewalk. Didn’t seem safe. Very old fixtures in room.

It was late busy because of the storm Helene. A lot of workers

Didnt like it saying pet friendly then getting there and paying more for the pet to stay then the cost of 3 people made no sense

My stay was from August 1st through August 2nd. I found the property to be clean and inviting. I was especially impressed with the front desk and housekeeping staff. They were all very friendly. I was even told, when checking out, that it was hoped that enjoyed my stay. My answer was "yes I did and everything was excellent" ! All of this at such a great value!!