Overall Ratings & Reviews Wheeling Island Hotel-Casino-Racetrack

You would think if you reserved a king deluxe room, You would have a mini fridge for drinks or to keep left overs cold ..And your tub drain for a bath would be in the tub ..and drained correctly when your have to shower,and not have two inches water in it while showering and the exhaust fan should be running too..and a microwave would have been nice to have .

Upon entering the room, there was a faint smell of cigarette smoke even though this was a non smoking room. The toilet handle stuck each time, and the sink collected water when I used it. Overall the room was clean, comfortable and quiet. My ID was expired and security would not let me join friends in the restaurant, which was about 20 steps away. I’m not a gambler so other than that, it didn’t really affect me…I think they need to rethink this , and maybe they would do more business. There were hardly any people there. I’m sure they make $$$ hand over foot on those who are regulars though. Overall, the staff was not very friendly , and I was not thanked upon checking out. Downtown Wheeling was quaint & we ended up at Jack & Ella’s instead which was quite delicious! This is my honest review.

Comfy beds, close to capitol theater where we saw a concert. I’d stay again for sure.

Very nice room. Convenient location. The men in the room next to me made an awful lot of noise, and that may preclude a return trip.

Easy check-in, nice staff

Nice quality hotel for the price. Convenient parking and easy access. The Point restaurant was also a pleasant surprise with good food and great service.

Nice room at the casino

7th floor hot water took a LONG time to arrive. No drinking cups in room. Hair dryer was poor.

everything

Very nice hotel. Comfortable and clean. Staff friendly.

I need an immediate return of my money. Even though I submitted my reservation and noted that we have individuals under the age of 21 with us, apparently they individuals under the age of 21 are not allowed to stay at the hotel. This was not noted at any time during the reservation process. We were advised that this happens all the time and that the marketing department refuses to inform people when they make reservations. Super frustrating.

Room was a little outdated but VERY clean. Quiet & comfortable.

Fun and exciting. Some machines were down, but they were fix things up.

For the price and the fact that it's a casino, should be a nicer place to stay. No refrigerators, microwave, coffee maker with condiments. Whoever cleaned the room prior to my stay missed the window and there was something very disgusting on it.

We needed a conveinent place for an overnight after seeing a show in Wheeling. The Island was very affordable for the night. The room and property were clean and the staff was very pleasant. Abbey's is a GREAT place to eat just down the road.

Expedia sucks

Everything in our room was clean and neat. The tap water in the bathroom seemed a little cloudy. Beds were comfortable. The only true complaint with our stay was an overwhelming odor of marijuana coming from two rooms down from ours, which was 307. All that being said, I would stay here again without hesitation.

Room was nice and clean upon arrival. The only thing I didn't like was that I was blindsided by having to pay a hold fee of $50 that I wasn't aware of.

Check in was great, very nice desk service! Was given a mini suite!!!

I was surprised of a couple things. We stayed on a Sunday night and the main restaurant is closed on Sunday. No valet on staff on Sunday. Finally the smoking section in the casino is out front so you have walk through to get to the non smoking section, seems it should be the other way around.