Overall Ratings & Reviews Hotel Las Jacarandas

It was a good experience except for one strange situation. We were enjoying a beer on the balcony after a long day of travelling and the manager knocked on the door and told us that we could not have beer in our room or on the balcony. After travelling throughout Mexico and many other parts of the world, I have never heard of such a hotel regulation. It made us very uncomfortable for the rest of the stay. At one point, we noticed a hotel employee searching another guest’s cooler. Very strange! The room was good except there was no closet or hooks to hang clothes.

Dead cockroach on the wall. Smells bad.

Los empleados de la recepción muy prepotentes y poco amables los demás muy bien seguridad Limpieza bien la habitación horrible y oscura la cama muy incómoda por este precio encuentran algo mucho mejor Lo bueno es que está frente al malecón 😍😘

Raccoons on the property were new experience.

This Hotel was excellent especially for the price! The staff is very friendly and helpful. The rooms are also very nice and clean. The only issue I could see someone having would be the size of the beds. If it's only two people, both beds should be just fine. If there are four people, it might not be too comfortable with two people in each bed.

overall is a good hotel, but they didnt gave me the room I wan it because I reserve it using expedia, and I had to put a stick to keep close my rooms window

Awesome place. My teenage kids had a blast.

loved it will come back to this place

Nice walk

Night staff was terrible, our reservation was not on file yet and we had to leave a deposit. Rooms were dirty and uncomfortable.

Extra charges to use anything. Ie... $30 pasos to use pool table, or Fooseball table, $5 pasos to use Lobby Restroom, $5 pasos each day to use the room TV remote control, etc..., etc..., etc... Mandatory plastic bracelets / wristbands, 24/7. NO drinking water, unless you pay $10 pasos for each small bottle, and the list of Extra Charges goes on & on. Only 2 bath towels per Room, no matter how many people, without paying extra. No air-conditioner, unless you PAY. No clean sheets or pillow cases, unless you Pay Extra. On & on & on. Loud music until 4 am, 6 out of 8 nights there. Find some place, ANY Place, else to stay.

needs upgrading the rooms and lobby. getting dirty and not up kept.

good location for our office needs, hotel getting old, needs upgrading.

Good location for my business needs and for ocean view and leisure.

good location and meets my business stay needs. too much noise though

No hicieron la limpieza de la habitación

Agradable solo bastante calor en la habitación, no daba abasto el mini split

Todo bien

muy acorde al precio, buena ubicación

MUY BUENA ATENCIO Y EL HOTEL MUY LIMPIO