We had a great stay at this hotel, the staff messaged us even a few days before we arrived to confirm our bookings (we booked 2 rooms). We weren't allowed to check in early, but the hotel was fully booked, so we understand. The staff was very nice and accommodating. They gave a map of the area and gave directions of places to go. The rooms were clean. Side note, one of our rooms was on the 6th floor, but the elevator is only until the 5th floor, but the stairs were pretty manageable, and they helped carry your suitcase to your rooms. Our room on the 6th floor has a knocking sound once in a while, but other than that, we had a great stay❤️ oh and the breakfast was good too👍