Overall Ratings & Reviews Brandon House Hotel

No lift to upper floor was a bit of a pain for us. It might put us off staying in the Brandon House again. ((We're senior citizens with multiple ailments). The only other complaint is that there was no "comfortable" chair in the room for reading, PC work etc. The straight back chairs provided were not comfortable, more like dining chairs. On the plus side, the food was excellent & the staff were most helpful & friendly. The decor was intriguing & grounds were so interesting. Just put in a lift!

Very beautiful property and would have liked to stay there longer if we had had more time in this area!

Great hotel and really friendly room service staff. The breakfast is excellent but needs better juices. It can be hard getting a refill as no one is carrying a coffee pot around on s regular basis.

We enjoyed out time. The beds were a bit soft but otherwise we were happy with eveything. Staff were very friendly and accommodating. The pool and gym were really nice.

Great food

Assualtee in error by a receptionist/door person

I liked everything about the stay and will be using again in May 25

Friendly staff willing to help with any questions and concerns. Dining experience was excellent.

We had a fantastic weekend at Brandon Hotel. From the moment we arrived we were warmly greeted by the friendly staff. We did enjoy the gym, sauna and pool area. Our family room was spacious and beds were really comfortable. The food at the breakfast buffet was good, fresh and diverse. Something for everyone. According my son he had the best hot chocolate :) Overall this weekend was an absolutely treat for the family. Highly recommend for a relaxing family getaway!

We had a lovely stay at Brandon House Hotel, and there's a lot to like about the place. However, it's simply not a four-star hotel and the expectation as such let it down for us. The old library bar is beautiful, the view from the hotel is gorgeous and the staff were all very good - but everywhere had a feeling of being neglected, from the rising damp on the walls in the breakfast room to the many functions that didn't work in the leisure suite and the smell of damp throughout. Both the room rate and the library bar food were priced as a fancy place, but for that money I expect quality throughout. I hope the renovations will be extensive, because the place has plenty of charm and potential!

Fantastic stay, peaceful and staff as always so helpful and friendly.

Rooms were outdated carpet was loose bathroom was updated but the rest of the room hasn’t been touched from the 1970’s.

Beautiful view of new Ross with an excellent spa, sloas croai, lovely family atmosphere and lots to do in the area, staff always welcoming.

Comfortable room. Great spa facilities. Lovely grounds.

Nice Grounds. Nice Receptionist on Day1.Good bed. Awful scrambled eggs, rubbery and watery I have an electric car.The hotel do not ask their customers if they have an EV. A customer blocked both chargers, the hotel were very unhelpful finding this customer. No Aircon and room fan was very small.

The outside was really nicely presented. The rooms need updating, more plugs, usb plugs.

Recently in New Ross for the Kennedy Summer School which is an annual event in the town and stayed in the Brandon House Hotel, this hotel is certainly a very fine hotel, with excellent food and equally great staff such as Alison, Chris, Jennifer, Killian and Mark. I treated myself to a spa treatment with staff member Brea, and she certainly knows her business, I felt very relaxed and comfortable during my treatment. Brandon House Hotel is an amazing hotel with excellent staff, high standards and some lovely views of the area. In all departments, I would give it 10/10 🌟🌟🌟🌟🌟 and special mention to Chris for going above and beyond the call of duty to ensure his clients are well served 🌟🌟🌟🌟🌟🌟🌟 Greg Doyle has set the bar high when employing good people including Alison in Food and Beverage Management as she is worth her weight in gold! I definitely will be back as a regular guest 😁

We enjoyed a lovely overnight stay in the hotel . Staff were friendly and efficient and the food was very nice. We have stayed in many hotels on a Saturday night were they usually have entertainment by one person on a guitar singing which usually bore me to death , but what made this stay memorable for us was the entertainment in the bar , which we thought was just another guy singing , but this guy had a saxophone . A collection of flutes , where he sang songs. Did the saxophone breaks inthe songs , and performed some beautiful tunes on his flutes . He kept everyone entertained for 2 hrs without any breaks Playing everything from pop to classic Irish and even finishing up with 80’s disco classics ! Gerry Cunningham was his name , so thanks for making it a night to remember

Parking fine, receptions and surounding areas well finished. Rooms pleasant, although duvets were too heavy for summer use. TV channles limited, although youtube was enabled which kept my son occupied whem required. Food in the bar was fine. Small menu but fresh and came out piping hot. You do have to track down your own condiments though as they are not at the table or offered by your server. Room bathroom, small but well finished. Temperature regulation valve in the shower was broken in our room, so there was no safety lock, nor could water be mixed successfully, therefore the shower had two tenperatures of cold or roasting hot. No use to shower a child and challenging for an adult. I stated this as recpetion when checking out and got nothing more than a 'thanks for telling us we wilk get that fixed'. That was of little use to us as we were ony staying one night....good service would have been at least to offer to see if we wanted a shower in an available room before we left, ask if we wanted breakfadt of or offer discount if staying again. The fundamental that a guest couldn't shower without risk of burns appeared lost on the two employees.

The grounds at Brandon House are well worth a stroll through. The hotel itself is an old house with a new extension that houses most of the rooms. There is no lift, which is worth noting if you have loads of luggage. We ate dinner in the hotel restaurant but weren’t impressed with the quality. The bed was fairly hard and the duvet thick and heavy which isn’t ideal for the summer months. The hotel is worth an overnight stay but I wouldn’t recommend staying longer.