Grand TheoNi Boutique Hotel & Spa

Explore Grand TheoNi Boutique Hotel & Spa
8.4
Very Good
From 83 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.0

Service and Facilites

8.8

Traveler Reviews Grand TheoNi Boutique Hotel & Spa

Number of reviews per page
20
40
Top reviews
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The place is very convenient but lots of amenities needs extra payment. Only had one bad incident which the cleaning lady just entered our room while we were sleeping. The ocean view was not there even when we paid for that side. Aside from that every staff was very nice.
Kath
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were amazing very helpful especially when couldn't get aircon to work. Room was very clean and spacious Having free aircon and safe was a bonus
Peter
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Excellent service, very clean, great location! Erasmia and all the staff were amazing and very helpful and provided great recommendations!
Carlos
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Staff was excellent. Location is fantastic. We had issues with our air conditioner, and very basic adventures in room.
Branislav
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

It is place with great potential, people who work in the hotel are great please but need proper trading. It’s up to owners and mangers to make this place even better
Jeffrey
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Super friendly and helpful staff. Extremely centrally located. Offering several amenities including spa services. Been to this hotel 3 times. This amazing especially for the price.
Claire
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

This was a fairly last minute booking for us just for one night but we were disappointed. Our room had a double bed and then on a mezzanine level it had another double bed which is fine however the wall fixings for the staircase leading up to the mezzanine level were loose & it felt a bit precarious We requested a cot for our 10mo which was fine. The photos make the hotel look far more luxurious than it actually was. It had a tiny little pool with no sunbeds. Staff were friendly however!
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Petrica
icon-Family
Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great hotel
maria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The hotel was not quick to respond. Driving to hotel was very difficult. It would have been helpful to have been given the parking lot directions as this would have saved us the traffic and chaos. Elevator was very slow due to electricity issues. When i say slow i mean from one floor to the next it took 3 minutes. We questioned whether the sheets were changed. The location is right there shopping, restaurants, bars. The front desk was very helpful. The hotel itself however was not worth the cost.
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Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Good location near the harbour Very Clean Modern Friendly member of staff Rafaelle (waitress,receptionist) Swimming pool was only a plunge poot
Alicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Very clean. Room nice air conditioning working well. Staff very friendly. Location great
Allison
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

The staff were amazing. The room was great and very clean.
pierre
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Nice people great welcome drink
Joe
6.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Liked: location, good air con, parting gift, friendly farewell every morning when leaving the hotel Didnt like: had to jump over bed to get into it as it was wedged between two walls. Laundry costing 15 euro was stuffed back into a bag rather than being folded. They didnt make our bed as they thought I was extending my holiday by a day at the end of the 3 nights rather than the beginning so we had to make our own. They were going to charge us the night we weren't staying there because they were holding it for us. Shower was tiny. At 70 kg, I was touching the sides. Not sure how others would shower in there. Nearly got stuck in the elevator on the first day so we took two flights of stairs every day. Rooms were dated. Definitely not a 4 star hotel. s
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Tanja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The facility has Parking close by. Very clean safe and staff is very nice and friendly and helpful. I would stay there again.
Mona
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

I love the staff! They were amazing to us!
sophia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

Staff was very friendly and attentive. Room was completely and accessible to all shops and beach.
Dinela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

The hotel was great. Great food and great staff. I didnt give them a 5 just because the pool is a joke, it is probably for little kids and there is not a little space for a chair. The hotel should'n list they have a pool and it will still be ok. The rooms are really nice and the hotel is located in a good area with a lot of stores and restaurants. I would recommand this hotel for people who dont care about having a pool. You can use the beach and chairs of the "sister" hotel which is close as a distance to this one.
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PAUL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Nicely built and clean facilities. Close to everything.
Alessandro
icon-with Partner
with Partner
2.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

This was an unpleasant experience. While the hotel is nice, the level of service is unacceptably bad. Definitely not what one would expect from a four-star hotel. On arrival, the hotel receptionist advised me to park my car in the back of the hotel. After doing so, I expressly told him where I had parked and he confirmed it was ok. However, my car was fined. The hotel staff refused to take responsibility for this. The hotel staff also failed to assist me with the procedure to pay the fine. To add insult to injury, they gave me the wrong advice on where to pay the fine (they said it was the police station, which is incorrect as the police sent me to the post office). They also wrongly told me that if I paid within 10 days, the fine would be reduced by 50%. However, I found out that this is no longer the case under Greek law and I had to pay the full amount. When I raised the issue that I got fined because of their wrong advice and that they had also failed to give me accurate information, the hotel staff members told me that there is nothing they can do because they cannot know everything. One of them also told me that "you know, this is Greece, it works like this". This treatment is unacceptable and I do not recommend this hotel.
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