Staff is friendly, but my biggest issue with this place is how bad they clean the rooms, dust everywhere floors are dirty , biggest turn off, breakfast is good, pool is awesome,

I can’t comment on the hotel itself as unfortunately we’re were unable to go due to a bereavement. However i would like to say how very kind, helpful and accommodating the staff were when i contacted them at the eleventh hour to say we wouldn’t be checking in. Even though it was made under a non refundable booking they very kindly refunded us and wished us well. I will definitely be booking this hotel again when we are once again able to travel.

This hotel was superb. In every way. They have bicycles thst you can use 3 hours a day free. This really helps going up and down the boardwalk. The staff very friendly and helpful. Everything is beautiful and clean. The breakfast is every extensive. You really have a wide choice. I would go back here in a heartbeat. Ot 1 thing was disappointing. 5***** Hotel from me.

Stayed here regularly until 2019. Just back from a few days here and it retains the excellent staff but is really in need of a complete restoration. Parts of the hotel including our room were very tired looking. It reminds me of a hotel that would have been excellent 20!years ago and hasn’t had any improvements since. 2 very petty but really annoying changes since our last visit were that the pool bar no longer sells ice cream or large bottles of water. Our patio door looked as if it had been burst open and could not be closed without slamming. The breakfast is a highlight and recommended. This was not a cheap stay but was very overpriced. Disappointing compared to our last visit in 2019.

The hotel staff are so friendly and helpful. Checking in and out was easy. When we asked for help booking taxis around Sitges and to the airport they did that for us and they were always on time. They have towels to use at the pool that can be replaced daily with clean ones. The bar is convenient with a selection of soft and alcoholic drinks. The pool atmosphere is relaxed with a quiet place for a massage too. The breakfast was good, a selection of cooked food like eggs,bacon, crepes and also pastry’s, cereals, toast, fresh fruit, Yougurts. Also had a lovely sea view from the room which we didn’t expect. The rooms are clean, lovely air con, big beds, clean bathrooms and spacious balcony. The only thing about the location is that it is about 25mins walk from many of the bars and restaurants and there didn’t seem to be any local shops for water etc. I would definitely recommend this hotel and can’t fault the staff at all.

The staff were so helpful and patient and kind. The food was very good for the buffet breakfast and from the restaurant. I recommend the tuna. The staff I interacted with all understood my minimal Spanish and spoke sufficient English for us to easily communicate. During my stay I saw a few very difficult guests come through and the staff helped them and worked with them to the best of their abilities. Parking did fill up one night. The pool was perfect and chairs did fill up at one point, but people were conscientious of each other. Again, I csnt compliment the staff enough. So helpful and kind. Especially those in the breakfast and restaurant were always running and taking care of everything so quickly and well.

The room was clean, and the staff were friendly. Overall, a very good experience.

Not a great hotel. Lacking care and attention Staff generally disinterested. The check in was good as the daytime receptionist is extremely helpful, which raised the star rating for staff Manager never there and seemed disinterested in customer experience. Poor value for money.

Nice, clean hotel, beach right across the hotel, about 20 minutes from city nice, good breakfast. Only negative is there was no complementary water in the room, which is norm in all the other hotel we stayed.

A bit dated and some minor maintenance issues which were not sorted during my stay. It is a noisy hotel due to lack of soundproofing and the design. Also be aware if on side of hotel next to house next door they have dogs which bark at various intervals particularly early morning. Positively most staff are friendly and the cleanliness is very good. Position on seafront is great . Bus and little train stop close to the hotel if you don't want to walk into town. Breakfast was good quality but could have done with some variation.

Great location, nice and clean rooms. Pool and outside bar generally good. The staff get overwhelmed on weekends when the bar and outside restaurant gets busy with non guests, service suffers as a consequence. Overall, a good stay and would return.

Wonderful staff and awesome breakfast!

Very helpful staff, nice rooms and pool

I paid for a sea view room. But got a partial sea view and they didn’t change it. And insisted it’s what they call sea view. The curtain was broken and couldn’t be fully closed at night and wasnt fixed after complaining for 2 day , the toilet got blocked and the balcony door was hard to close. And they didn’t clean the room for 2 days and when asked tjey said they leave at five although I left the room in time for them to clean it Cleaning ladies eventually cleaned it she I went to them and told them it wasn’t cleaned for 2 days and I needed new towels I do appreciate that it was the busy Easter weekend. I have stayed at the hotel previously and it was different experience that I had in the past. That’s why I returned. Hope they pay more attention to guests complaints. In future

Good choice

Wi-Fi slow, nice room, not a 4 star though! Needs some tender loving care, but yes I would stay again.

All very good for stop over probably better to stay in the hotel tough the separate suite was fine it felt isolated. I’d happily stay again this time in the hotel. My Google map’s couldn’t find so I hired a taxi and drive behind, cost 250

Left too early for breakfast

The room is good size. Balcony can see the shoreline

Nice breakfast comfortable room.