Overall Ratings & Reviews Plaza Hotel Alexandria

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Exceptional location and very wide sea view especially with the suite rooms. Got it for a very cheap reasonable price. Turn on the heater/AC and it will block the car noises. Will likely stay here again. Very pleasant receptionist on the morning and evening shifts.

Very good

Awesome location & view

Good overall, the room is very basic. The staff is friendly and helpful. Super noisy because we were placed on the second floor, stay on the seventh floor and up but never the second

Amazing see view!

This hotel was one of the best experiments ever ... i was in suit sea view very larg room amazing view unbelievable location so close to every thig its totally amazing but furniture is too old mattresses so hard

This hotel was okay overall. Nice accommodation, good location, good food. Safe. I really like some of the people working in the cafeteria, their genuine kindness was the highlight of my stay. A few drawbacks unfortunately include: not getting all my laundry back, a persistent love offer that made me uncomfortable, and evil eye from some of the staff despite me just keeping to myself.

Very comfortable nice hotel , very convenient and close to everything, transportations are accessible .. pleasant stay

I paid over 120 dollars a night for this hotel, that is really bad for a property in Egypt that is not even worth 3 stars. It's rated as 5 stars and tried to apply the no guests rule to visitors. After check I was given a second floor room which I had to immediately change because of the proximity to the street and noise. The facilities are old and deceiving. It was clean which was the only good thing. After a hassle at the front desk I was offered a complimentary fruit plate which acknowledged their fault. The hotel photo shows the Four Seasons building façade on the website which makes you think that this is the hotel that you will be staying until you realize it's the four seasons and not the Plaza hôtel. I won't recommend staying.

Staff and attention was excellent! Location is great, super safe. Overall great experience!

Very nice! View on the oceanside is great. Only problem is the wifi, but otherwise I recommend the hotel for sure if you need to be in Alexandria. The city itself is in pretty bad shape though imo.

Parking is very bad, staff aren’t professional

Comfortable stay

The worst experience ever. They completely ruined my vacation. Hours wasted standing at the front desk because these people are frauds. No wifi. Beds as hard a rock and we never could get a decent nights rest. There is no sound insulation so you hear everything next to you and on the street. Everything smells like an ashtray. We felt sick and gross the whole time because it is unclean. Staff was hostile, aggressive, and blatantly lied. They entered our room when the do not disturb sign was up. They harassed us and called our room in the middle of the night but would hang up. They essentially tried to make us so miserable that we had no choice but to leave early. They promised to issue a refund. That is why I checked out early and why they gave me a receipt for the amount to be refunded. That was the agreement but as soon as we left they changed their story. I have physical proof they would issue a refund but once we checked out they lied to Expedia. They lied to me, tried to charge me extra, bullied me, made us feel completely uncomfortable during our time there. The whole time they were telling me that they wanted to offer me a refund but that Expedia would not allow them to do so. They have been lying the whole time. They have lies listed amongst their amenities. They are not to be trusted. The manager hid for hours whenI went back to check on my refund. Expedia should drop them. Also the food is disgusting. We ate there after check in and got sick.

GREAT place to stay in Alexandria. The Plaza Hotel offers beautiful views of the sea, the staff were incredibly kind and helpful, and Gleem Bay is walkable. Overall, I had a lovely, comfortable stay here and would return.

I like everything in Plaza hotel it's clean, near for shopping mall, nice view and friendly staff specially Mrs.Nermin. I will like to stay here next time.

During a short trip with family to Alexandria City, we selected plaza hotel to book 3 rooms for 2 nights. The Hotel location is good and there are a lot of restaurants and coffee shops nearby. The rooms are small but clean and comfort with side sea view. Breakfast is just Okay with limited varieties. Car Parking is 50 meters away from the hotel in the same street with almost EGP35 per night. Staff are friendly and helpful. The overall stay was very good and we will book the hotel again for our future short trips to Alexandria.

Hotel in a good location, good view, not good break fast, so bad car parking

The property is not clean at all and the mobile phone signal is absent from anywhere in the property