Room was clean and parking available

I was greeted by a lovely, friendly and helpful person who began my stay brilliantly. High Tor hotel is kept as clean as it can be and everything worked in my room. The shower was powerful and hot - a welcome relief at the end of a day spent walking and exploring, and the bed linen was spotless.

Perfectly located to explore Matlock or Matlock Bath. Hotel was nice, the room was cosy and clean and the staff were very friendly. An enjoyable weekends stay.

Ideal location between Matlock and Matlock bath both 10min walk away spacious free parking friendly helpful staff nice Indian restaurant food very good

Stay was ok, had food at restaurant, 3 of us, probably 15 mins between first meal being brought out and the third.

Great stay, location perfect for all amenities

High Tor comments: I fancy we caught the High Tor at a time when it was going thru a change period. - the grounds outside needed a gardiner - The building needed a good paint job, especially the windows (maybe replacing) - I think we were the only customers that first day, only my car in the car park! - There were staff available but except when we checked in we didn’t see anyone stationed at the reception desk - not even for checkout! - We ordered breakfast for the following morning and we arrived at the breakfast room before the cook arrived! - No one cleaned our room we made our own bed; and tea bags/milk were not replaced - Bathroom had minimal space eg no shelves for bathroom items - The second day had more people, well cars in car park - I’m not convinced anyone from the staff was on sight overnight but maybe available by phone!! Is that legal? - Menu was limited and evening meals seemed specific to Indian meals

Lovely staff. Parking available on site. Spacious room. Did not realise bath facilities were not separated but did not cause a problem! Lovely breakfast.

Suitable for a one night stay

No breakfast

Good location between Matlock and Matlock Bath. Parking was fine. Definitely a basic hotel. Rooms very small. Bathroom very dusty. Tea and coffee supplies were minimal. Staff had to be called for using a bell. Nobody on reception when we arrived. We never had breakfast or dinner at the hotel (plenty of places in the town).

room was terrible we was up in the attic very small room, room wasn't very clean stains on the mattress protector carpet was stained, couldn't see out of the roof window as it was thick with green moss. I think there was only one member of staff doing everything as we didn't see anybody else no cleaners or anybody. Breakfast was poor considering we had to pay £12.99 extra for it the continental breakfast was very poor, we was the only ones in the resturant. would not be staying here again!

Room was top floor and quite stuffy. As it’s a listed building, windows were very old and the outside noise was quite loud.

Everything was good, apart from the boiler noise right above us. Kept us up, banging away constantly. And the joint in the bed was very uncomfortable.

Breakfast didn’t start until 9:30 No Bar or food available. Will not be going back.

Interior decor of communal spaces was lovely. Only outside seating area small gravelled section on edge of carpark. Room 4 not spacious but adequately furnished. Bed was comfortable. Luxury large shower compartment and multi-jet shower unit. Grime and discolouration around shower frame, plug and back of toilet seat. Secondary glazing on window blocked road noise well but excessive grime around frame. Hostess was friendly and consistently cheerful and appeared to be responsible for reception, bar, breakfast and housekeeping single- handed.

Only saw one member of staff who was great. Breakfast was good but loads of boxes and loose things inside. Didn’t look good

Our mountain view room was fabulous. The bathroom especially was lovely. The manager allowed us to leave our luggage before check-in so we could visit The Heights of Abraham. We travelled by train so couldn't leave in a car. Myself and my friend will definitely return!

Great location inbetween Matlock and Matlock bath, nice big comfortable bed, i

There was only one member of staff there over our 2 day stay & she was really nice and helpful (she seemed to be covering reception, housekeeping & kitchen). Got to say all the public areas could do with a good hoover and the skylight in our room was covered in green algae. Our room was clean (apart from the skylights) but small. Breakfast was really poor for the price we paid. Hotel in general needs a good update as has loads of potential.