Holiday Inn Express & Suites PHOENIX WEST - BUCKEYE by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites PHOENIX WEST - BUCKEYE by IHG, an IHG Hotel
9.2
Exceptional
From 765 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Traveler Reviews Holiday Inn Express & Suites PHOENIX WEST - BUCKEYE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Veronica
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was super helpful and friendly, the room was clean and very spacious.
Mary
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a very nice place to stay. It was clean and everyone was friendly.
Betty
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Pool great for the children.
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

New area in West Phoenix. Quick access to interstate and a few shops and restaurants
Nina
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Like everything about it
Karl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Kind staff. Great breakfast and clean facility
Tammy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was great, parking was easy, breakfast was fun.
Elona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was super nice, hotel was extremely clean and safe, breakfast was delicious!
Eduardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff
WILLIAM
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

LET ME JUST SAY I WOULD STAY HERE ANYTIME,THE EMPLOYEES WORKING THERE ARE EXTREMELY NICE AND HAVE GREAT CUSTOMER SERVICE.I WAS GREETED BY NATALY(THE NIGHT FRONT DESK HOST),SHE WAS EXTREMELY HELPFUL AND TOOK CARE OF US(I NEEDED A LOWER FLOOR ROOM AND SHE MADE IT HAPPEN WITHOUT ANY HESITATION.)GREAT CUSTOMER SERVICE.THE ROOM WAS VERY COMFORTABLE,VERY CLEAN CAN'T SAY ENOUGH ABOUT THE PLACE.BREAKFAST WAS VERY GOOD.ALSO WOULD LIKE TO MENTION CHECK OUT WAS VERY SMOOTH WITH REBECA(DAY SHIFT HOST).
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Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice staff, very clean and beds were comfortable
Brooks
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very friendly staff and nice hotel. Only average thing is the area the property is located at
Stephany
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quiet and clean. Stayed there with my 5 year old and she loved the pool area.
Brian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Elevators not working
Jacquelin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean and well maintained, staff was friendly.
Christina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Perfect location for what we needed! Fast check-in
Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This place is great!! Definitely will be coming back when I'm in AZ. It was clean, I felt safe, theres a walmart and frys across the street, alot of dining options around, and most importantly a Walgreens. They also provide continental breakfast from 6:30a to 9:30a and always had coffee andtea available
Leslie
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

First thing I noticed when my husband and I entered the room, was how clean everything was! I’m a stickler when it comes to hotel bathrooms, and have found some, even in nicer hotels, with hair on the floor, and dirt piled up in the corners. Our room here was exceptionally clean! Thank you, and kudos to this hotel’s housekeeping staff, for the great job they do!
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Elvia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was friendly and accommodating. Thx a lot!
cristopher
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Booked a room paid for and they overbooked the rooms I had to buy an inflatable mattress for my kids since they gave away my room
Number of reviews per page
20
40