Overall Ratings & Reviews Fairfield Inn & Suites Utica

The staff was very friendly and the rooms were very clean and the breakfast was very good

Excellent staff and property. Clean, convenient, well supplied and in a perfect area for restaurants. Breakfast was just okay, but definitely adequate. Thank you!

Friendly and efficient staff . Accomodated me with allowing me to go into breakfast 15 minutes early to me and my schedule. Very clean room.

Good place

Met our needs for a place to stay. Bring your own blow dryer and Kleenex.

Staff was awesome!!!!!

Very clean fresh with lots of amneties upon request. Accommodating staff and helped me with all I needed.

the hotel is very clean and rooms are beautiful

I love the staff. So friendly and in love that the Starbucks is walkable. The three things I do not like are: - pillow (too soft) - shower head (flow is not good but it’s not bad either) - the train sound (loud and you can hear it inside the room) But other than that, very good hotel, staff are A+. I would recommend this place and would definitely stay here again.

Clean, easy check in, good breakfast options, and convenient to the locations we needed to get to.

Excellent stay

Everything ok.

The bed in our King room was so comfortable! I’m having some sciatica issues and the bed was wonderfully perfect, I’ve hadn’t slept so good in weeks. Thank you Fairfield!

Super friendly and accommodating!

Amazing front desk personnel. Well located and fairly new hotel. Highly recommend…just make sure no hockey tournaments going on when you reserve.

The property was nice, front desk staff and food staff were very nice. Housekeeping was awful!!!!!!! My king bed had queen sheets and matress cover on it. Both kept comin off off the whole night. When reported to front desk I was assured it would be taken care of. Well someone forgot to let housekeeping know hiw important they may be. Housekeeping came the next day, threw the linen on a table,, didnt make put them on or make my bed, and then left the door handle lock engaged and my room was open all day until I returned about 730-8 pm that night. I felt unsafe, disrespected,and neglected for the money I paid. I couldnt sleep that night fearing many things. I checked my room for cameras and just felt so uncomfortable during this visiit to see my father who has stage 4 cancer. This will probably be my last time seei g him due to treatment is no longer working and i couldnt even have peace in my room. This made the trip so much harder and I am grossly upset.

Babes restaurant across the road was a great spot

Well kept. Good breakfast options.

Easy and no hassle stay. Best place in the area. Starbucks 1 minute walk is great! Breakfast was good.

Good breakfast.