Crystal Hotel Hat Yai

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Overall Ratings & Reviews Crystal Hotel Hat Yai

Traveloka (699)
Other sources (162)
8.4
Very Good
From 699 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.2

People often mention about Crystal Hotel Hat Yai
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Distance to City Center (2)
Staff Friendliness (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Variety (2)
Surroundings (1)
Family Friendly (1)
Wifi (1)
Check-in/out Time (1)
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Traveler Reviews Crystal Hotel Hat Yai

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40
Customer reviews
n***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The rooms were clean, the swimming pool was beautiful, and the breakfast was delicious.
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Wiyada D.
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Leisure
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8.5
/10
Reviewed 18 week(s) ago
The hotel is close to Central Mall, but on the opposite side. It's a short walk. The bed and pillows are soft.
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Akbar A.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Very convenient, good area, friendly staff
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 28 week(s) ago
The room smells musty and smells of cigarettes. Breakfast is okay. The hotel area is good.
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2 people find it helpful
R***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
The room was clean, the air conditioning was cool, and overall the room was good. The room wasn't very soundproof, so you could hear all the noise from outside. This hotel seems to be a popular choice for events in Hat Yai. On check-in, there were six weddings. I got a room on the third floor of Phase 2, which is located above the banquet hall. The bass from the event below was very loud, but it stopped at 10:00 PM. If you're staying here just to relax, you might want to check if there are any banquets, as some of the hotel's facilities are not accessible. The swimming pool is open at 12:00 PM if there's an event.
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1 people find it helpful
K***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Good service, but breakfast is not very diverse. But I only stayed one night, I don't know if the food is the same on other days.
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R***y
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9.7
/10
Reviewed 62 week(s) ago
nice staff very satisfactory can come again another time
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R***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
The room is clean. Staff very friendly. Parking very spacious
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 77 week(s) ago
The use of iron should not be charged.
1 people find it helpful
A***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 91 week(s) ago
Very dirty. Mold in most of the room.
2 people find it helpful
Accommodation's Reply
22 Jul 2024
Dear Guests, Thank you for your review and for sharing your feedback. We have noted and your comments has been share to our concerned department for improvement Thank you once again and we hope to have a chance to welcoming you back in the near future. King Regards, Management Team.
IMAGE C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 92 week(s) ago
Good, but the air conditioner can't adjust the temperature. And the sink can't be flushed out. Overall very good.
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Piyapong M.
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5.7
/10
Reviewed 101 week(s) ago
มีกลิ่นที่พรม และในลิฟต์ อาหารเช้า ไม่เหมาะสม กับราคาที่พัก พนักงานหน้าฟรอนเฉยๆ โดยรวมไม่ยิ้มแยม มากนัก
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p***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
สถานที่ตั้งติดถนนใหญ่เดินทางสะดวก สิ่งอำนวยความสะดวกในห้องพักครบถ้วน สะดวกสบาย อาหารเช้าดีหลากหลายแต่วิวจากห้องพักไม่ตรงตามข้อมูลที่จอง จองวิวภูเขาแต่ไม่เห็นภูเขาเห็นเสา ผนังและสระว่ายน้ำนิดหน่อยจึงค่อนข้างจะผิดหวังค่ะ
1 people find it helpful
Telly F.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 110 week(s) ago
Good location, friendly & helpful staff, clean room.
2 people find it helpful
Accommodation's Reply
04 Apr 2024
Dear Telly fung, Thank you for your stay with us and It was our pleasure to accommodate you and your family, and we look forward to welcoming you back again soon. Kind Regards, Crystal Hotel Hatyai
natchanipa boonkumkrong
icon-origin-TRAVELOKA
8.5
/10
Reviewed 120 week(s) ago
พนักงานให้บริการสุภาพ ให้ข้อมูลได้ครบถ้วน
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Alex B.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 122 week(s) ago
Swimming pool closed for weddings The children stopped playing in the water. Hope you can play in the water. The check-in and check-out times are not okay.
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Kanonnak M.
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10.0
/10
Reviewed 124 week(s) ago
Good service staff, clean rooms, delicious food
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2 people find it helpful
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Aiyarin T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 126 week(s) ago
The room is wider than the first day's accommodation. The room is beautiful, but the single bed makes loud noises when you move, making it uncomfortable when sleeping.
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Aiyarin T.
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7.5
/10
Reviewed 126 week(s) ago
The room is very small compared to the price and service. The hotel focuses on organizing events outside of the wedding day which is mixed with normal guests. There is only one lift. Looks chaotic and out of proportion, no extra bed service Third person charges an additional 700 baht, no additional mattress or blanket provided. If you need a blanket, the charge is 300 baht, including breakfast, pillows and toiletries. The price is not cute. The location is next to the road. There is parking. Breakfast is considered ok.
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2 people find it helpful
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Araya R. C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 129 week(s) ago
Facilities couldn't be used due to weddings at hotel. Lobby was full of wedding guesses, wedding ceremony area should be separated, not to disturb normal guesses.
1 people find it helpful
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