Didn’t have breakfast as on “room only rate “ because of disability and always mid morning before ready to leave room except in certain circumstances.

There was no tooth brush or toothpaste in the room, room in the loft too small for a 6ft man height wise. Apart from that everything was good, location perfect, friendly staff.

Nice place to stay but it was cold outside and the rooms were cold despite radiators. They need to put spare blankets in each room. Located right in the middle of the village which was excellent. Very narrow entrance for car parking at rear of hotel

Great friendly hotel right in the heart of the village in walking distance to everything of interest. Staff were friendly and helpful. Room was clean and spacious with a welcome gift and free toiletries. Breakfast was tasty with a good selection to choose from. Really enjoyed our 2 night stay

Everything was great but it would have been good to know that they are cashless business. I feel very strongly that there should always be a choice so wouldn't return unless this changes.

The staff were so friendly, room was spotless and beautiful, and food was absolutely outstanding. Location was spot on too. Loved it!

We stayed in a family room at the Dial in late January 2026. We found the room plenty big enough for us (a couple + one adult). The room was clean and comfortable. The bathroom was particularity nice with a large soaking tub. The hostess was very nice and helpful. We reserved the breakfast rate, and the breakfast was excellent. We would stay again.

The staff at the Dialhouse are over & above - friendly and efficient. Our room was gorgeous- it’s all full of character. We ate in the dining room and the food was delicious- I have allergies and they sorted me out beautifully. Over and above

The staff were polite and professional and the rooms were great. Fantastic location right on the high street. Will definitely go again.

Always a great stay lovely building atmosphere staff food and drink thank you :)

Excellent hotel, friendly efficient staff, wonderful service, great breakfast.

We loved our stay and wished we spent some more Time here. Very authentic cotswolds. We stayed in a family room two bedrooms great beds and lots of Space. Bathroom was Huge. Staff Super friendly and Breakfast was Brilliant. Highly recommend this hotel

Hotel was lovely and quirky - perfect location with parking

Good staff

Parking was good The only thing I would say is I would of liked a bigger choice of beers/lagers But our stay was marvellous

Lovely little hotel, wish I could have stayed longer. Great location and easy parking.

The Dial House is the perfect place to stay in the Cotswolds. The town of Bourton-On-Water, is centrally located to so many villages. The Dial House is perfectly placed in Bourton. We stayed in a deluxe double and everything was wonderful. The shower took a bit of getting used to, but that was not a problem. The staff was perfect and the head man Scott could not have been nicer, more professional or more helpful. Great beds, good storage, good wi-fi and wonderful parking. I cannot recommend this hotel any more highly than I am. Wonderful and beyond our expectations. We didn’t do breakfast but our friends did and they raved about it. Look no further.

Lovely room and terrific service in an amazing location right in the middle of the village. Parking is a bonus

The Garden room we had was very small! The bathroom tiny,

Nice old place that you would be looking for in the country side of the UK but be aware .. no AC and that was disappointing since there was no mention of that in the description. In summary, high end cute place with no AC which I found surprising.