Overall Ratings & Reviews Hampton Inn and Suites North Houston Spring

My wife and I contracted covid several days before our trip, and the property would not allow us to cancel any part of our trip. We stay here a few times a year to visit family, and have since it opened. I’m very disappointed that the property was so strict about its non-refundable policy.

Good location and well kept facility.

I traveled for business and the staff was very friendly and amazing.

Internet sucks. You have to pay extra for it.

Great hotel and breakfast. Stay at this location every time we are in the area for baseball.

It was very clean and smelt clean. Good customer service as well. It is in a good area too.

Lovely, clean environment! Convenient location. Friendly staff!

I like the friendliness And clean facility I didn’t like a smell Old smell

Very good price for accommodation

Very clean, quiet location and offers EV chargers free of charge.

Great property!

Very, very clean

Great!

Amazing

One of the worst experiences I've had. Zero communication.

Very clean room

Great location. Great staff. Not a fan of the pillows.

Loved it!

Overall, our stay was enjoyable. The room was comfortable, and the amenities met our expectations. However, we did encounter an issue with the elevator, and when we brought it to the attention of the front desk, one staff member was noticeably unfriendly. Aside from that interaction, the rest of the staff was pleasant, and our experience at the hotel was positive.

This hotel was well taken care of, it looked new, but i dont thinknit was.