Staff was incredibly hospitable. They saw us arriving by taxi and immediately came outside to greet us and help with luggage. Then were taken inside to some tea and a warm towel to warm up. Extremely communicative and make you feel very comfortable.

This ryokan was a top experience of our two-week trip in Japan. Such a charming and unique oasis and glimpse of traditional Japanese life. The rooms and facilities are even better than pictured. An onsen is included in the price, and you can go as often as you'd like. We highly recommend their nine-course meal that you can reserve (for an extra fee) up to two days prior to your stay. They even accommodated our group member's gluten allergy. The ryokan is easily accessible by bus from Kanazawa station (the folks at the Tourist Information Center make it easy to find), and you're greeted by staff the minute you get off the bus, as the stop is right there. We cannot say enough about this experience. It was definitely worth its value and will forever be a highlight of our time. Thank you, everyone at Motoyu Ishiya, for making our stay a memorable one!

We loved the location and the hot spring onsen was amazing

We had such an amazing time at this ryokan. A bit secluded just outside of Kanazawa it allowed us to just relax and enjoy the moment. The architecture and interior of the ryokan and its garden is outstanding! Every detail matters! It has a beautiful onsen, comfortable rooms and great food. We had the best time at dinner, everyone was heartwarmingly friendly and the food was served in such a nice way! I was especially grateful that they cooked an individual vegetarian meal for me! Highly recommended!

This was a great stay in Kanazawa. Traditional ryokan with great onsen. It is not downtown but a taxi from the Morimoto station (two stops from jR Kanazawa station) is only 1500 yen. What would have been nice to know prior to the stay was that there is a single JR bus from the hotel to downtown, sights and the JR station at 9:21am. The arrival at the JR station is a little after 10:00 am for planning purposes. Dinner is a big part of the experience. We enjoyed it but felt that one night was sufficient- especially because you get a similar experience at breakfast. We were able to find a fabulous meal downtown our second night.

A different experience from any hotel I’ve ever stayed before, but definitely worth trying. The level of service from the staff is amazing (they will go and wave goodbye to you as you leave!).

The staff was very friendly and helpful. The spa was clean and nice. Breakfast was very delicious. It's a bit far from Kanazawa city, but ir was perfect for a relaxing getaway. Highly recommended.

We had a mixed experience at this ryokan. First, our expectations were high both because of the other reviews of this place and my excellent experience at a different Japanese ryokan 5 years ago. When we arrived we were assigned a tour guide who was an elderly, somewhat gruff woman who didn't speak a word of English. She rapidly showed us where our room was, and where the onsen was (bathhouse) but was in such a rush, and communication was so poor, that she failed to show us many important things such as the customs for the bathhouse, where to go for dinner (it was in our room previously), and how to operate things in the room. She was also our server at dinner, with the same rushed, gruff manner, which included failing to remove dirty dishes as each new course was served. Add to this that dinner was not very goo, and we only had one sitting chair (vs the floor) and no hot water in our room and we were quite unhappy. But once we complained the next day they fixed the hot water, gave us a new chair, and changed our server to a delightful young woman who at least used Google Translate to communicate. And the second dinner was excellent (I included photos). Based on our first day I wouldn't recommend this ryokan. Based on the next 24 hours I would.

Very nice ryokan , but too far away from Kanazawa centre . The are only 2 buses in the morning ana 2 afternoon. Taxis are quite expensive there. And if you are tourists with luggages it is not very convenient

If you want a traditional Japanese experience, stay at Motoyu Ishiya Ryokan! From the warm arrival with tea to the inhouse hot springs, this is a lovely and not-to-be-forgotten experience. Staff is friendly and accommodating. All public areas have Zen views from the windows. It was truly a highlight of our trip!

This hotel is amazing, great views, scenery, onsen and staff are all great, this is a real Ryokan not like the ones that pretend to be. Staff waited for us to leave to wave us off and were very helpful, tried so hard to talk to us in English, was great all round.

Wonderful Onsen! Fantastic Ryokan.

This Ryokan is nice and really traditional. Pro: typical, in-house onsen. Con: A bit far from Kanazawa (takes good 20-30 min by Taxi to get there and about 1.5-2k JPY). Stayed only one night, loved the onsen, but could not eat breakfast as I had to leave too early (6.45am - breakfast starts at 7.30).

Staff was amazing. Onsen were silky and comforting.

Located a short bus ride outside of Kanazawa city, the ryokan is surrounded by forest and was a lovely place to stay. The tatami rooms were large, service was incredible and the onsen perfectly relaxing. Highly recommended!

・宿の設備など ２００年の歴史ある宿で、和風の雰囲気を味わえることを期待した。 おおむね期待通りの雰囲気の宿だった。 趣のあるお堂や庭があるので、夜間にライトアップするともっと良くなると思った。 ・課題 今回はエクスペリアで予約したが、そもそも石屋に連絡が行っていなかった。 IT系が苦手なのかもしれないが、金沢市を含めインバウンドや観光に力を入れる以上言い訳にはならない。 若いスタッフがいなくても宿泊客との接点を予約サイトに任せて、十分な確認が取れない体制になっているのは問題といえる。 ITに振り回されるのではなく、宿がITを利用しているという意識をもって取り組んでいただきたい。

とても趣のあるお宿です。 能の舞台を見ながら頂くお食事も加賀特産のお野菜などを使用してあり、普段食べた事のない食材で美味しかったです。 温泉も本当にコーヒーですか？と思う様な色でしっとりとしています。

Une expérience a ne pas retenter. Pour toutes sortes de raisons : le côté complètement désuet, la nourriture, le service. Tout était complètement dépassé malheureusement.

とても素敵な時間を過ごせました

金沢の町中は人が多いので、郊外の山の中にある温泉宿を選びました。大成功。庭にある能舞台を見ながらの夕食は伝統的な加賀料理の洒落たアレンジ。ここでしか食べられないすばらしい夕食でした。もちろん朝食もすてきでした。