I would like to express my dissatisfaction with the cleanliness and condition of the rooms provided during my stay. The room was dusty and appeared to have been neglected for quite some time. The lighting was dim, and some of the lights were not functioning. The TV was also not working. In addition, the mirror and sink were not properly cleaned. The condition of the second bedroom was particularly concerning. The pillows and mattress appeared to have been used previously. The pillows were stored inside the wardrobe, which emitted a strong musty smell whenever it was opened. This raised concerns about the cleanliness and proper storage of the bedding. Overall, the condition of the rooms was disappointing and fell below the expected standards of cleanliness, comfort, and maintenance. I believe that proper housekeeping and regular maintenance should be prioritised to ensure that guests enjoy a clean, comfortable, and pleasant stay. I hope the management will take this feedback seriously and take the necessary corrective actions to prevent similar issues from happening to future guests.

Self check in is best without having to queue at the reception counter. Only the shower water in the bathroom is slow and the sink tap is very slow. Everything else is ok.

Ok. Comfortable and suitable for a large family.

Big thanks to staff named Asmidah, she explained every single detail from check-in to check-out. The best thing is, I can park my car at the apartment parking space (FOC). It feels safe and sound, because I brought my car from Sarawak to Sabah.

Very good, recommended strategic location and clean hotel.

It says no deposit upon check in, but I have to pay rm200 deposit. The master bedroom air conditioner leaking so badly and flooding the floor but the operator does not offer any room replacement instead asking us to shut down the air conditioner only and left us staying in hot for the whole stay. One of the towel used to wipe the leaking air conditioner water and definitely has rusty stains from the water on it, but the operator charge us for our negligence instead admitting their mistake from the leaking air conditioner.

Bad hotels. Bad service. Everything was bad. Ask for a deposit of rm200. At last charge Rm30 because there is a trace of red dirt near the towel. We don't do it but we have to admit it. Better go for another hotel. Many more near kota kinabalu.

Apartment suitable for families, close to all shopping malls.

Heater was broken, my family and I had to shower in cold water. Toilet seat is broken and the room was a bit dusty.

Nxt to covid19 quarantine.. nightmare

The staff is not friendly ... capable of checking in 2pm but slow .... we wait until 2.30pm just to be able to check in ... even check in the cleaner is clean the room ... then the staff xde son apologize for what ... .nxt time x will already be here ... not recommended ..

Places of interest & satisfaction .. The only drawback to the toilet footprint is not provided

Aircon room got some problem although maintenance come to our room but the still say no problem at night it was hot. Room no 709

Nice place, ideal for a family stay, but it was a bit of a problem when management looked at the deposit receipt sent via whatsapp, which made us a little nervous, but it could be resolved.

A very comfortable place to stay. Highly recommended! 👍

very recommended..clean...nice view..good service.. I hope I can stay here again!!!

When I check in here, on the first night, the aircond have problem. In the next morning, the technician fix it for me. Anyway I really love to come and stay at this hotel again.very recommended for family. It'd very nice sunset view at swimming pool and gym ( close until 10pm) ,my kids really like it, so much.very clean and comfortable.the room have washing machine,clothes hang dryer, kitchen cabinet (have plate, spoon, cup,) , tv, iron, hair dryer,, refrigerator and wifi as well with 2 queen bedrooms and 1 bathroom/toilet. The hotel is close to interesting places like Philippines market, jesselton point, rm4 only by grab car. Near to maybank and bsn. if you plan to stay here, make sure bring your basics like shampoo, toothbrush, soap, detergent, or coffee, mineral water because they didn't provide it for you.

Worth it, great location and good for family with children.

Worth for money. Really satisfied with 3 single bed, kitchen and living room. Awesome!

A comfy accommodation. Great place to stay.