The common areas were very nice-airy, decorated, attractive and inviting. I wasn’t so impressed with our guest room- it was way too small for the 3 beds , one low watt ceiling light just wasn’t enough and the only plug in the room gave us a choice of recharging o r using Cpap machines. The breakfast was pretty good.

Shower head not working properly

Love the stay it was perfect

The front desk welcome and check in went well. The air conditioning didn’t work in the first room we got. The young guy at the front desk spoke English well and was very helpful and found us another room. The air worked well and it had a fan. When we tried to increase the fan speed, it wobbled a lot so we kept it at the low speed. The rooms were not very clean with spider webs. The bedding was clean, but the bed was not that comfortable. The shower pressure was good, but the bathroom tap had almost no pressure. Nice decor but just needs some attention to make it a really nice place. The breakfast which was included was good.

This hotel is a wonderful find! The courtyard is absolutely incredible—it's a beautiful and peaceful space that makes the entire hotel feel so cozy and inviting. The rooms were decent and very comfortable, and the air conditioning worked perfectly, which was a huge plus. We were also so impressed with the staff; everyone was exceptionally friendly and went out of their way to be helpful. Our only minor wish is that the hotel had a more robust bar and restaurant. While the current offerings are fine, a more extensive menu and bar would really complete the experience. We had a fantastic stay and would highly recommend this hotel for its charm, friendly staff, and amazing courtyard. We'd definitely return.

Good location close to cental plaza, central market/local buses with lots of dining options within seven blocks. The hotel had air conditioning and hot water in shower. Room was clean but swimming pool was not. Staff was helpful.

hotel ok room ok breakfast ok

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I have what I paid But I think it doesn't need to be a super expensive place to be clean and well maintained Bathroom 1 star The 5 stars only is for quite place and walkable to downtown

The hotel itself is nice. It could use some upgrades. Pool needs cleaning. Staff is lovely and helpful. Breakfast is delicious and free.

Staying there was a horrible experience. I was very noisy, really dirty bathroom, almost not running water at the sink, only one electrical socket in a room accommodating 3 adults. It’s terrible

Such a colonial vibe experience staying at this hotel

Was my worst experience in a hotel in Nicaragua I would never recommend a hotel everything about the hotel was terrible. The restroom the wall the room itself the front desk help.

The bedrooms are not like the photos. Old wooden dirty floors, stains on the ceiling, no parking, noisy.

the Staff could not speak English & I didn't speak Spanish we used our Translator on our Phone ,it went well. very nice People.

First the good stuff. Staff were friendly and helpful, including when we hit problems. No complaints about them. Bed linen and towels were spotless and well maintained. Also there was clearly some maintenance work going on in the hotel to possibly improve some rooms, so perhaps in the future the following negative aspects will be improved. So the negatives: firstly, it’s not their fault, but the hotel is located at a busy junction in the centre of town. The noise from not only the traffic, but also from the surrounding shops is relentless. It is very sad that a Hotel famous for and named for its balconies, it is too noisy and dirty for you to open the balcony doors and enjoy them. Earplugs are essential. The hotel itself is a great building, but needs considerable maintenance, and the three rooms I visited were only superficially clean. One room had water pouring down the wall from the Aircon, and well established black mould growing underneath. Second room had broken toilet cistern which leaked. Third also had cistern problems. Staff were helpful and moved me each time without fuss. But after one night there I gave up and move to another hotel, although I’d paid in full. Balcones is advertised as a budget no-frills hotel, but for only £10 a night more, I stayed at the high quality El Convento instead. I Wish this hotel well for the future, it needs some investment and love and it could come back to life as the great hotel I remember from a previous visit 10 years ago.

A nice hotel. Fantastic location, 2 blocks from the cathedral. Small but comfortable room. A/C and fan! Three options for breakfast in the morning. All very filling. Would return.

Hotel was in a good location, staff were friendly and the breakfast was nice. Shower was not that powerful but then that was expected in central America. Room looked different to photos but nice.

The cleaness of the hotel not good. Also the shower was not working only hot water.

Beautiful, comfortable. it is located in the city center. staff is very friendly and helpful.