Overall Ratings & Reviews Diamond Plaza Hotel Hatyai

Old hotel but near by food stall at the behind.

Very comfortable to stay here. The hotel is very strategic, near the market that I want to visit

Very friendly reception staff and hotel allow early check in.

First impression dah out, ada bau yang tak menyenangkan once you enter the lobby. Busuk. Hotel kena buat maintenance, I think sewerage system out. Bilik boleh-boleh je la. Tak de rasa nak repeat lagi. Internet pon hampeh. Only kat lobby area. Hehe. That's all my sincere comment.

Hotel is old but clean and comfort. Happy to stay here.

Good service, clean hotel, good attentive staff.

Bad service, not speaking well, room to enter the first room The refrigerator is not plugged in. There is a bag that used to melt ice. The water came to the ground. Need to change the room This price should include breakfast, but not.

Add in charges to missing items that the item does not exist in the room. Thus, guest please ask for checklist before you use the room. Otherwise, they will extra charge to those so call missing item that does not existed in the room. I have a bad experiences on this. Arguing with them is no use, they just want you to pay, no pay passport no release.

Strategic location, spacious & clean rooms.

Very central location between lee garden market and kim yong market (walkable). Nice and clean hotel. Will stay here again

hotel too old.. not worth the pay.. really need a lot of renovation here and there.. poor..!!!

Spacious, comfy and clean. Will come again!

the receptionist not friendly and what is selected does not meet customer satisfaction. for example, I can't get the connection room.

It was a great hotel to stay. It’s very convenient to stay.

The wifi in room was practically useless the small slip of wifi passqord is useless. When I ask the front desk for help, she just say use the wifi at lobby. The hotel is rundown. Tiles was coming off at the bathroom.

Parking available though limited. Not all receptionist able to communicate in simple english but helpful. Very close and walking distance to lee garden plaza, kim yong market, halal muslim restaurant, kai tod decha chicken, many money chnager kiosk available. Room ok and reasonable for the price . Do not expect good furniture. It is old hotel . You can survey massage center that can cater muslim lady. Dislike - bath tub - no mobile shower in our room Overall recommended stay.

My experience at this hotel is very pleasant, a strategic location. The service from the hotel is very nice and friendly.

Walking distance around 100-200 meter to Kim Yong Market and Lee Garden Plaza. 10 mins walk from Hatyai Train Station.

Aircond drip water and cant turn lower. Wifi can't even load. Staff was not friendly at all.

The room and toilet very smelly. And a lot of small cockroach in the room.