Incredible experience, ALL the staff were super friendly and helpful. The room we stayed in was impeccable, even the public bathhouse was very clean and has a very nice atmosphere. The in-room onsen bath although was semi outdoors, still could be heated , the facility was perfect.

Excellent amenities, wonderful and friendly staff, and the room was spacious and clean. I would love to come back for a longer stay next time.

Beaitiful ryokan with private onsens and a public bathouse. Both dinner and breakfast were outstanding. Highly recommend if you would like a romantic or releaxing getaway.

This place is a wonderful escape. It is very rural and rustic. The wonderful staff will accommodate your every need and the food is incredible. We had such a relaxing stay. Book a room with a private tub. You will not regret it.

Impeccable service from the staff. The in room breakfast and supper were incredible.

Incredible room and service, highly recommend

The quality of food can be furtherly improved,epecially the side dishes

Fantastic place to stay! From the moment we arrived we felt very well cared for. The room(s) were spotless and in beautiful shape. The soaking tub in the room was a real treat that we took advantage of. And the meals were phenomenal!

Everything are good. Salty food were concerned..

The property, meals & staff/services are above expectations! It was golden week and was glad to have stayed here. Minami Aso is beautiful with gorgeous mountains & surroundings.

Thsi is the second time we've stayed at Bettei Soan, it's an amazing place to stay. The service is impeccable, the villas are beautiful and have every amenity you could possibly need. The private onsen is wonderful, and the japanese breakfast is delightful. I cannot fault it

It is amazing and comfortable place for family trip:)

Everything wonderful. Really enjoyed with my husband and 2 small kids. I love to recommend for every one. Thank you so much for giving us the best stay !!

Great stay at Bettei Soan. Very clean and exceptional service. Would love to stay longer next time.

Hotel staff is very sincere and helpful and speaks very good English. We corresponded earlier via messaging, she was very concerned when we arrived late, asked if we had dinner first thing we got off our car, as the recommended restaurant for dinner to suit our children was closing at 9pm. She was able to recommend us places to visit with children around the hotel. It was raining the 2 days while we were in Mimani Aso. It was very cool and cosy and all the staff there were so nice that fully complemented the entire experience. Amenities provided for men as well. Breakfast was customed to our preferred taste, served to our double-storey villa. View from room was fantastic. In-room onsen was excellent and everything still look new and well-maintained though this villa is alrdy 11 year old! We highly recommed and will love to return again.

Good but a bit expensive

Nice private onsen and delicious food. Being able to use the public bath of the main building is a plus.

One of the best hotel I stay in Japan, superb service, and onsen. I booked Villa #5, totally amazing. Expensive Yes but totally worth it.

Private hot spring bath in the room is amazing. First time in a Traditional Japanese room style. Very nice in the area. Nothing much to do nearby except for staying in the room. Food is served at the room but food quality can be better.

Staff were very attentive and the place was private. The double bed was a king size. Views of the mountain.