Best Western Webbington Hotel & Spa

Explore Best Western Webbington Hotel & Spa
7.8
Pleasant
From 909 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.4

Traveler Reviews Best Western Webbington Hotel & Spa

Number of reviews per page
20
40
Top reviews
William
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was okay. The building was archaic and awkward but comfortable enough. Made use of the steam room and also ate supper, both of which were decent experiences. Not sure how much id recommend it but I suppose at the price we paid, it was a reasonable experience.
Andrew
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Second stay & was pleasant. Great views outside. Easy check in & nice swim in the morning
Justin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a ground floor court yard room which had a lovely courtyard garden of its own. The room was nice and clean with a well kept bathroom.
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We found the staff very friendly and helpful. The location of room 4 was quiet, with plenty of space with a quirky look to it. It was great for us. The variety of food wasn’t particularly interesting
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is a lovely old building, this does mean its a bit higgledy piggledy but it's still lovely. The staff were lovely and very accommodating. There was a breakfast buffet with hot and cold food available. The restaurant will cook fresh omelettes, poached eggs & vegetarian sausages on request. The standard room itself was clean with towels, toiletries, with tea & coffee facilities available. There is a steam and sauna room available for guests to use for free & they supply the towel. There's also a lovely pool. All this is available to book on the Webbington Hotel website along with any spa treatments which do incur an extra charge but are well worth it. We had a really lovely weekend made all the better by the helpful and courteous staff. We would highly recommend
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Catherine
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly, happy to help staff throughout the hotel, nothing was too much trouble. Spotless room, comfortable bed and windows that opened to allow air into the room
Robert
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8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice period hotel with interesting features. Room and bathroom clean. Bathroom recently refurbished. Nice pool- must book in advance.
Danny
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Disgusting. Fell through hole in the floor under the carpet on arrival. Room was filthy and mould ridden. In desperate need of refurb. Not how it looked on website. Within an hour of arriving had asked for refund and booked elsewhere.
David
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Business with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Terrible hotel
Ross
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Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Decent hotel but like a rabbit warren. Getting from reception to your room always involved stairs. The leisure is ok but you have to walk through the gym to the sauna and back through it soaking to the changing rooms
Nicol
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very dated decor, doors not fitted correctly so the light shines through all the edges. Mobile signal horrendous
Matt
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Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very run down, old and creepy. Something out of a horror film! Rooms very dated - even the suites! Comfy bed however. Breakfast - nothing to rave about. Locks on the door broken, toilets not cleaned well, no air con. Ok for a stop over but I would not take my family here
Michael
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Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were good The room policy is a bit strange though as you can pay the same for a twin room or a deluxe twin room. And the staff couldn't explain why
Emma
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Free upgrade, very friendly and professional reception and leisure staff. Clean, comfortable room.
David
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with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

From start to finish, all was good. Check-in, room and cleanliness. Getting to the hotel is not for the faint-hearted, especially from the M5, some very narrow roads to navigate.
Louise
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The carpets need a good clean or replacing throughout the hotel.
Carolyn
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff were friendly and helped us to have an enjoyable stay.
Alan
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was very clean and was enormous ( in main building and up lots of stairs ). Problem with hot water solved within minutes . Staff generally courteous and efficient . Good to have use of the pool . Evening food was acceptable , not exceptional. Breakfast also average ( poor selection of bread; need to order fried eggs.)
Dave
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It was both ok
James
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Food in evening good
Number of reviews per page
20
40