Overall Ratings & Reviews Franschhoek Boutique Hotel

The only slight negative about the stay was that we came to check-in (having previously dropped our bags off) at about 7pm, to be met by confusion and the hotel being almost closed for the night, which was a bit disconcerting. However the room and the setting is fantastic, with the decor and the additions in the room all adding to a lovely experience. Breakfast and the service there was also very good.

Strategically located in the town center of Franschhoek and cosy room with a fireplace and ceiling fan. These are probably the only good things I can say about the hotel. The rest are just average or below. Despite our 2 pax 2-night stay, the policy of the hotel is only providing 1 bottle of drinking water of about 600ml. I had to ask the staff for a refill on the 2nd day which was declined initially but offered after about an hour or so - presumably the staff on duty need clearence from the management. It's just mean. Other not so nice experiences - puddle of continuously soaking wet fake grass to cross from the reception lobby to the rooms, brown rust like residure in the kettle (to be fair, the staff did help clean it spotless after I complaint), cheap plastic wine opener that broke upon first use, confusing signage with flights of stairs to climb - arriving first time, it's a real challenge dragging a big suitcase around to locate the reception looking for assistance, balcony door that only open one side, bathroom sliding partition that looks like it can be open fully but stuck halfway... it's a property that has great potential but not really feel like it's worth what we have paid for.

Great place to stay if visiting Franschhoek. It had off street parking and is located in the centre of the main part of Franschhoek. Room was very clean and spacious.

Very nice hotel in the centre of Franschhoek, good breakfast, very friendly staff.

Amazing location, views, and beautiful room! Definitely coming back!

Nice but a little dated-needs renovation. More like a 3*

Beautiful boutique hotel right on the centre of town, high quality rooms and very safe as a lady on my own

Second time for us and as enjoyable as the first time.

Amazing hotel with gorgeous room and views. Conveniently located within walking distance of gourmet restaurants and shops

Friendly staff, beautiful rooms with a view. Had a wonderful stay

The staff were very friendly and did everything to make iur stay soecil and memorable. Jolanda at the Reception Desk recommended excellent places to dine and went out of her way to help us.

Central location, comfortable room, excellent breakfast and reasonable price. What more could one want?

Absolutely fantastic location in the centre of Franschhoek with great access to all the town has to offer. The rooms are luxury standard with amazing views The staff are really friendly and give a real personal feel to the hotel and will advise on places to eat and things to do and will also help with reservations if needed Breakfast was great and the check in and check out process was seamless. We would definitely return!

The hotel rooms are excellent and well appointed, the type of accomodation is a little missleading its more like a 5* Motel in the middle of town than a relaxing retreat. Staff were excellent and room was extremly clean and comfortable but almost no recreation facilities and built above a car park in the middle of town. I had an unfortunate week with constant power cuts which were across town not just this hotel due to load shedding. We also had a day were local boys stole water pipes so no water in the room for shower etc. Management fixed within 4 hours which was a good result.

Beautiful 12 room boutique hotel in the center of town. Views from the hotel are stunning and the staff is extremely accommodating. Wish we could have stayed longer!

The staff was just off. Felt pushy with reservations from the beginning. The breakfast staff was wonderful and the room was always very clean. Just got weird vibes from the front desk staff.

Overall this was a very pleasant stay. The rooms are spacious and comfy. The front desk is very polite ans helpful. Everything is clean. My big negative was the breakfast. There is a continental breakfast laid out which was good, but had nothing hot. We just assumed that was it, until at the end they brought over a hot breakfast menu. At that point we had already eaten enough. Highly suggest keeping the menu at the table to begin. The second day we decided to get hot breakfast but waited 20 minutes for someone to bring a menu. Then 20 minutes later no one had taken our order still and I had to leave. Also a small pet peeve is the menu says enjoy a selection of teas but for breakfast they all cost money even though there is free tea in the room. I ended up bringing mine from the room.

Loved this hotel, the staff were really welcoming and friendly and recommended places for dinner as we arrived. The room was beautiful, with a free standing bath and views that were incredible. Highly recommend.

Had a great stay. Good location near the center.

I would completely recommend this hotel. The staff was very friendly and accommodating. My room was spotless and beautiful and the location was in the center of town with great restaurants and shopping just around the corner.