Make a reservation and then pay, then check in. The staff did not respond and the room was sold to the customer. Let's pay extra if we stay up because we have to open a room with an extra $ 700, then it is late. We are not easy to find another accommodation. Cut off the problem by paying extra for a vacation. We stayed at this hotel twice a month, 2 times a month. We did not stay at this hotel. We booked less than 5 minutes to get to the hotel. We were wondering if it was time to sell the room because we did not check in late. We check in, excuse that the email does not bounce. The problem is not love it.