Overall Ratings & Reviews Majestic Mirage Punta Cana - All inclusive

I apparently received a room upgrade but ended up being a smaller room than the suite that I had originally booked with 2 beds. Also had flooding first night and some clothes got wet and ruined.

great

This was our second time at Majestic Mirage. We were a group of 14 and the staff were amazing. We had the best butler, Arturo! Food was great, easy beach and pool access. Planning our next family trip.

Area outside property seemed a littlen sketchy, but never had issues.

This is supposed to be a 5 star hotel. People were so uptight. You have to give them tip to even smile at you. I'm so frustrated on why I spent my hard earned money here. I wouldn't stay here again. food was really bad. You would constantly see flies around your food. I found a cockroach on our table and then told the server they didn't say sorry or even small apologies. just came and kill the cockroach off my table...... so disgusting

Everything was perfect but the room had mosquitoes infestation. We reported and they sprayed the room but it wasn’t any better.

This property is beautiful. Its clean and the staff is wonderful. They are friendly and helpful. They make you feel so welcome and the experience is unforgettable.

We enjoyed our stay at Majestic Mirage. Alvaro, our butler was very friendly and took care of making our reservations for the 2 restaurants that require reservations. Juan, was also super friendly and always said hello and asked if we needed anything. Our romantic dinner for two on the beach was very nice as well. We also enjoyed our 1 day excursion that we booked through the hotel. We visited Saona Island and it was beautiful. One area of improvement would be the food as well as not rushing dinners. When we had our reserved dinner at the Japanese restaurant (hibachi), we felt rushed by the waitress. The best meal in our opinion was our dinner at the steak house. Overall amazing hotel and amazing staff! Thank you for a lovely vacation!

I had an amazing experience. The property was beautiful and the staff was extremely friendly and accommodating

Property was clean and nice. Food was less than average. Not many options for breakfast and lunch other than the buffet

The hotel and the employees is the best. and the food was delicious too.

Beautiful property kept immaculately groomed. Staff was friendly and helpful.

Everytime I travel to DR I usually get sick. This resort was clean. They follow safety measures. I can happily say I didn’t not get sick at this resort. The food was better than other resorts I’ve stayed at. The only downside is that you cannot go to the hotels that are in the shared groups. For example there for three majestic properties next to eachother. You can only get food and drinks from the majestic property you are staying at. There is a pathway to walk through all so it makes no sense. The casino is also shared.

The property was beautiful. We did have a couple of issues that definitely effect our rating. We booked a swim up suite and when we checked in it unfortunately was not what was expected. We were at the end of the building and the pool was not in front of our room but off to the side. 3108 room fyi. After speaking with multiple people they did change us but not until the next day. So we spent a lot of time wasted our first and second day trying to get that organized. The second room was great. Staff tried their best to accommodate us but they should not be advertising that room as such. The food was good, the beach is spectacular. Staff are very willing to help. Always wonderful people in Punta Cana. One other issue we had was our pre paid pick up from Hotel to airport through go majestic did not show up at the scheduled time. Very stressful and upsetting. Had to pay 50$ out of pocket to get a cab. Tried to contact go majestic to get a refund but no one answers me. Very unfortunate. I normally do not have anything to complain about and if these issues didn't occur it would have really improved our stay. Beautiful resort though.

This place is truly paradise. We are a family of 5 with oldest kid 11 and youngest 2 and there was so much for them to enjoy. The food was really good not great

This resort is awesome, I would highly recommend it for families with kids. Our 2 daughters loved it, the foam party was a massive hit, it should be twice a week instead of only Fridays for kids. Samuel and Georgina were amazing, two fantastic people that knows how to treat your guest. Please make sure they are paid fairly because they make your resort a wonderful place . Thanks Giovanni Berlino 1315

Beautiful property, staff were very friendly, food was great as was service

The property was beautiful, our butler Wilber went above and beyond.

Thanks Leonardo! You the best battler!

The property was beautiful but I never received the room I booked 8 months prior to our trip. I shared a bed with my two children. I spoke with multiple people to fix the problem and was told they are booked. It was not alright. We did not see our butler all week. The food in the buffet was awful. The dinners at the restaurants were great tho. It just seems the staff did not care like when I have been to other places. It was sad because we went for my daughter’s 10th birthday and as a single parent I tried to make it special for her. We will not be back