Overall Ratings & Reviews Hotel Casa Hintze Ribeiro

Breakfast and parking were convenient. The wine and the poetry on the carpet were lovely.

I didn’t sleep for more than an hour as you could hear bar noise until 4am every night. I asked to change rooms but they were apparently full. They said they’d move me up a floor but still at front of hotel so didn’t see the point. I did request a quieter room when booking. Car park was full when we arrived and when we did get a spot, it was almost impossible to park. Awful. I was exhausted as I didn’t sleep a wink. Actual hotel and staff were nice though. Made me cut my holiday short and book a flight home as I was exhausted.

Very nice place at the historical center of the city

We REALLY enjoyed staying at the Casa! Sophia directed us to a different room on nights 2 and 3 and we couldn't have been happier with her recommendation. She and the rest of the staff are delightful. Breakfast was lovely and gave us a super start to our days.

Good location very central location

It was great for our purposes.

Awesome

This hotel was great except for the breakfast which was lacking.

We stayed in the 4th floor suite which had not one but two terraces. The room was huge, comfortable and had everything we needed. The kitchenette with induction hob and microwave is useful for preparing meals in the room although we think the fridge didn’t work unless you have the key card in the room for electricity. Nicely decorated as is although some more colour/wall decorations would make the place feel a bit more lively. The reception staff are friendly and helpful, especially when we asked them to book the excellent spa with jacuzzi. Breakfast was nothing out of the ordinary but fine. Location is very convenient right in the centre of PDL with many bars and restaurants around.

Good place for family with friendly and helpful staff

Great hotel right in the centre of the town. Sophia was a great help at the desk too with getting us reservations and calling us cabs. The hot tub and sauna was by reservation which was nice so you get it all to yourself. And theres a nice cafe and bar across the way from the hotel so you can get a close final drink for the night.

Walking distance to many great restaurants. Great free underground parking. Great central location to explore the island. Staff are fantastic and the breakfast was very nice.

We felt very welcomed upon arrival. We were given a beautiful room that was clean and everything in the kitchenette was working.The room has it's own control for air conditioning etc. in comparison to other hotels that are controlled on a main system that changes over to heat seasonally and if it's still hot, too bad. Every morning my hot drink was left on our breakfast table while I was up getting my food. This started after the first day. Every reception member was kind and helpful. At any moment we needed assistance, they were always there for us. The location is great. It is only a couple of blocks from the ocean, a block to the "main drag" with churches, shopping and restaurants. We appreciated the parking garage. We arrived Saturday but couldn't get a card for the garage until Sunday after other guests checked out so we were a bit stressed that first night as to where to park. We found a free spot on the street about 10 minute walk away. The garage is difficult to navigate but with patience you have a free secure spot right at your hotel. We rented a car for 8 of 9 days in Ponta Delgada but could have had a car for only half the trip as the area is very walkable. You do need a car for the sights but tours offered by the hotels are fine too. The spa room is amazing, having a private hour was ideal. Our only complaint would be the breakfast. Only 2 hot dishes, always scrambled eggs and something else, mostly sausages which we don't eat and the rest was the same daily.

Brry nice with an excellent location.

Very nice acores is beautiful

Excellent location, but limited breakfast

Very hospitable and welcoming attitude. Good space in the room, very clean and free parking. Walkable to all the main areas for shopping and dining.

Good size room. Good location.

What a gem! Beautiful and very clean hotel. So convenient and comfortable. The staff is exceptional!!! We loved the decor as well. This hotel exceeded all of our expectations! It's fantastic!

Very central location and the staff are great.