Novotel Santos Gonzaga

Explore Novotel Santos Gonzaga
8.4
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Novotel Santos Gonzaga

Number of reviews per page
20
40
Top reviews
Dagner
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ok
GILBERTO SHINJI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room is clean and well equipped with all features required for a very good staying
Antonio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice Hotel, very clean staff very kind delicious breakfast and nice location
Chunjie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean
Luke
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

At first the room had water on the floor and it appeared the lights weren't working in the bathroom, but that may have been due to my error. The light switches were so confusing and certain ones had to be turned on in the main entrance in order for any of the other lights to be turned on. Maybe I'm just not used to that and it's standard.
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niuton
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was quiet, so I slept well. A bit of a mold problem though. Breakfast was great, good variety.
Regis
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone.
Rinaldo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold.
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Norma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!!
Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Good location. Great staff.
marcia
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience!
Felipe
icon-Leisure
Leisure
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Precisa de manutenção ar condicionado pingando e a limpeza precisa melhorar. Mas talvez não tenha tido sorte dessa vez porque já vi pessoas falarem bem do hotel
Regis
icon-Leisure
Leisure
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great place.
Theresa Marie
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Went to bar area & no service. Went to lobby & they sent someone up. When bartender came, was told that I was Not able to buy one glass of wine but insisted on me purchasing a bottle. Had to walk 2 blocks at night to obtain a glass of wine.
catherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Close to beach
William
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Great breakfast. Good service. Bad tv and room lights very confusing.
Lucia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!!
Eduardo
icon-Business
Business
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Foi dentro da espectativa, poderia ser mais caprichado
VIREN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

Excellent for the price! Staff was very friendly and helpful
Cristiane
icon-Leisure
Leisure
8.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Nice location and nice view. I’ve had some problems with AC in both rooms but as I was staying only one night, not a huge deal. Friendly staff willing to solve the issues.
Number of reviews per page
20
40