Overall Ratings & Reviews Hoang Yen Hotel

The staff are very friendly and enthusiastic.

The toilet is not properly arranged, quite old, old equipment, vacuum cleaner, air conditioner is too noisy. Breakfast is not diverse.

perfect but far from convenience store or to find foods

The food is too boring, the time has changed, not rich

manners of male receptionists, annoying

My family and I arrived at this place in the afternoon. We thought we booked a nice place but little that we knew that the service was terrible. On top of bad service they charged us extra for the bad rooms. It is as there is no difference between the standard definition and deluxe or luxury. We wanted to talk to a manager but we were told there is no manager and the owner sometimes come and stays only there for a little bit. Bottom line I will never stay again in a place like this. It is a terrible service. Terrible bathroom

Nice hotel, fully equipped, polite staff. However, the morning food is cold, not appetizing, the old toilet should feel dirty

Everything is good. Staff are very enthusiastic with guests.

The dark male staff was impolite. The room seems to be dirty but dirty. Dirty tolet. Yellow towel, breakfast is too bad, to wrap nylon look unsanitary, food is cold. Better not to have breakfast, or serve a bowl of beef noodles like other 3-star hotels is better than presenting this type of buffe. Bad.

The receptionist attitude is not good. if not to say is rude. Girlfriend work in the evening was uncomfortable when I asked to put more days.

Unprofessional style of service