Staff great

Basic but clean warm and comfortable

.

Room is basic, staffs are nice

Good b location

A very pleasant girl on check in, found my room easily which was clean and presentable

Generally does for overnights, we stayed a couple of times for concerts etc, but lift was out of order this time so when based on 4th floor with luggage it was a pain.

Really sad to find the parking charge was a ridiculous £8.50

Wasnt told that there was an extra charge for parking, think if id known i would be paying extra on tbe parking i would of paid extra on the room somewhere else, as the beds were uncomfortable, but the overall was good, staff were nice,

We got stuck in the lift on the 2nd day , the staff didnt speak very good english , we gotbtold not to open the doors then 30 mins later got told to open the doors by the same member of staff, during this time bearing in mind my partner is going through cancer treatment and has a very weak bladder she soiled herself which was most embarrassing and could of easily been avoided

Room

Really happy with the room and service

It’s a budget hotel. No bells or whistles and you get what you pay for. Every time I came back from the office, my key didn’t work. Only ever one person on reception and everything is very slow. Was supposed to stay three nights but checked out a day early. It’s fine if you’re going to the arena and need one night but nothing more than that.

Clean room, friendly staff and not far from Sheffield on tram.

Clean and tidy, all basic essentials available...well presented all round... excellent for a Budget hotel

If car park is full (quite small so most likely) has an option for overflow opposite hotel. Very handy for Utilita Arena and the room was comfy and equipped well for the one night.

Very clean staff friendly.

No coffee and tea facilities in the room

So close to arena! Perfect for our concert stay

Bed was hard and the room was either cold or noisy from the heater. Left and went home, neither of us were able to lay on the bed comfortably.