Horison Kota Lama Semarang

Explore Horison Kota Lama Semarang
8.2
Very Good
From 5,786 reviews
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Cleanliness

8.1

Room Comfort

8.1

Meal

8.0

Location

8.3

Service and Facilites

8.3

People often mention about Horison Kota Lama Semarang
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Staff Friendliness (109)
Distance to City Center (107)
Bedroom (102)
Accessibility (95)
Ambiance (90)
Bathroom (81)
Room Space (75)
Hotel Area (74)
Surroundings (72)
Taste (70)
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Traveler Reviews Horison Kota Lama Semarang

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Customer reviews
L***a
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8.8
/10
Reviewed 2 day(s) ago
Nice location around the old city vintage Semarang. Kinda old hotel including its facilities need to be upgraded soon. Thanks Horison Kota Tua Semarang.
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EVI T. A.
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Business
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8.5
/10
Reviewed 1 week(s) ago
There was one unpleasant female staff member at the front desk. All the guests waiting to check in at 12:30 were immediately taken to their rooms and given keys. I asked why I couldn't, whether there was a check-in issue. It turned out to be because I booked a standard room. What's the difference between a standard room and a medium room? There shouldn't be any distinction between guests. If check-in is required at 2:00 PM, why were other guests given keys immediately and told to check in at 12:30? She should be a cleaning staff member who doesn't handle customers, not at the front desk. I didn't see her name, but I'll be in Semarang frequently for work and won't be staying here again.
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Giat E. P.
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8.5
/10
Reviewed 1 week(s) ago
The snag is comfortable, the staff is friendly and it is very tasty.
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1 people find it helpful
Verified Traveler
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5.0
/10
Reviewed 2 week(s) ago
The hotel is very close to the Old Town. I got a room, the first one was a double bed. The toilet was crusty, the shower was unclean, the sink was rusty, the bathroom light was out, and the AC wasn't cooling even though it was already 16 degrees Celsius. I asked to move rooms that night, but the receptionist refused, saying they would discuss it with the cleaning department. In fact, the bathroom was still dirty. I asked to move rooms the next morning, and they immediately agreed. The toilet in the new room was also crusty and not clean enough for a three-star or well-known hotel. The AC in the new room was quite cold. The water in the shower was hot, and there was no indicator showing hot or cold.
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I***I
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Staycation
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8.8
/10
Reviewed 2 week(s) ago
The policy of not being able to leave ordered items at the front desk is very odd. This is the first time I've experienced this while choosing a hotel. Overall, the room was comfortable.
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A***t
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Leisure
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8.8
/10
Reviewed 3 week(s) ago
The staff is friendly, the service is also okay, the hotel is comfortable, but the room smells a little musty / like the smell of a room that has not been used for a long time.
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1 people find it helpful
F***i
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8.8
/10
Reviewed 3 week(s) ago
Comfortable, friendly staff, and delicious breakfast.
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Ismi N. I.
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9.4
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, the security guards were polite, and there was a welcome drink. The room was clean and fragrant, just right.
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e***a
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Leisure
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6.7
/10
Reviewed 3 week(s) ago
A little disappointed staying here. The hotel is old so the cleanliness is not maintained well, especially the bathroom is dirty with a lot of scale. For the rooms, the wallpaper is also peeling off, the hotel is poorly maintained with a fairly pricey price. Hopefully it will be improved more like other Horison hotels.
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S***o
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Strategic location to get to Old Town, just a 5-minute walk.
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1 people find it helpful
Miranti D. S.
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Business
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10.0
/10
Reviewed 5 week(s) ago
Regular stay here, close to the Old Town.
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I***n
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Business
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8.5
/10
Reviewed 5 week(s) ago
The hotel is comfortable and strategic.
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A***d
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Staycation
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8.8
/10
Reviewed 5 week(s) ago
A comfortable hotel close to the Old Town. There are plenty of great places to eat too.
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1 people find it helpful
OKIE S. S.
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8.5
/10
Reviewed 5 week(s) ago
Close to Old Town, lots of food around.
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wahyudi b.
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Business
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8.6
/10
Reviewed 6 week(s) ago
Executive rooms don't have refrigerators. The vinyl flooring is peeling, and if you trip or trip on it, you could injure your feet.
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Pak S.
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10.0
/10
Reviewed 6 week(s) ago
Friendly staff, spacious and clean rooms, close to Old Town.
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1 people find it helpful
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Aribowo L.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
surprisingly, breakfast is completely with food and beverages, best part of food is soto semarang 9,5/10
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Dwi Y.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
Check-in was supposed to be 2:00 PM, but I arrived at 1:30 PM and was allowed into my room. The staff was friendly, the room was clean and tidy. It was close to Kota Lama and a gas station, and the food was delicious. However, when I wanted to swim, the pool was dirty, as if there was sand or moss, so I didn't go. Overall, I won't be disappointed staying here again.
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1 people find it helpful
Rayyan A. B.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
Overall it's good and every time I go to Semarang it becomes a favorite place.
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1 people find it helpful
Verified Traveler
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10.0
/10
Reviewed 7 week(s) ago
Strategic location, comfortable rooms and varied and very delicious food.
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