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Traveloka (27)

Other sources (16)

8.4

Very Good

From 27 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

8.2

Meal

8.0

Location

8.4

Service and Facilites

8.2

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Traveler Reviews Chateau de Khao Yai

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Customer reviews

N***k

Leisure

7.2

/10

Reviewed 31 week(s) ago

Not worth the money paid for the room, not clean, extra bed is very hard, no hot water, the room is connected to another room. We are not okay with this. We came with my mother and daughter. We felt unsafe.

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1 people find it helpful

Accommodation's Reply

08 Jan 2025

Dear valued customer, Thank you for choosing to stay at Chateau de Khao Yai Hotel and for your feedback after using our services. The hotel sincerely apologizes if the service was not satisfactory to you during your stay. The relevant department has accepted your feedback and will use it to improve and develop the service. The hotel sincerely hopes to have the opportunity to serve you again in the near future. With great respect Management Team Chateau de Khao Yai Hotel

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Sarunpath N.

8.8

/10

Reviewed 83 week(s) ago

สถานที่ตั้งเงียบเป็นส่วนตัวดีมาก การบริการดีค่ะ ห้องพักสะอาด

2 people find it helpful

Accommodation's Reply

06 Jan 2024

Dear respected customers Thank you for choosing to stay with Chateau de Khao Yai Hotel and for giving feedback after using the service. The hotel will use your feedback to improve. and develop services even further The hotel sincerely hopes to have the opportunity to serve you again. In the near future With great respect Management team Chateau de Khao Yai Hotel

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parunya k.

9.7

/10

Reviewed 84 week(s) ago

The accommodation is beautiful. The room was a little old, the bicycle was broken and old, so I didn't get to ride it to see the atmosphere. The service staff is very good.

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2 people find it helpful

Accommodation's Reply

06 Jan 2024

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Natkitta C.

6.0

/10

Reviewed 103 week(s) ago

1. Check in and wait at the Lobby for a very long time. The staff didn't inform what they were waiting for until almost 3 PM. So asked the staff to inform that the room was not finished. 2. Book a room through Traveloka. But the room that was received was on the street side.

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2 people find it helpful

Accommodation's Reply

15 Aug 2023

Dear respected customers Thank you for choosing to stay at Chateau de Khao Yai Hotel and giving feedback after using the service. The hotel is very sorry. If the service is not satisfactory to you during your stay which the relevant department has already accepted your feedback information and will be updated Improve service The hotel sincerely hopes to have the opportunity to serve you again in the near future. with great respect management team Chateau de Khao Yai Hotel

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Weerasak S.

8.5

/10

Reviewed 114 week(s) ago

วันที่เข้ามามีกองถ่ายหนังมาถ่ายที่อาคารล็อบบี้ ทำให้มีความคลาดเคลื่อนในการพาไปเช็คอินที่พักอาคาร พนักงานพาไปผิดอาคารครับ ผมพักที่ อาคารเมาท์เท่น สภาพอาคารเก่าไปหน่อย ถ่ายรูปสวย บรรยากาศดีมากครับ

3 people find it helpful

Accommodation's Reply

02 Jun 2023

Dear respected customers Thank you for choosing to stay at Chateau de Khao Yai Hotel and giving feedback after using the service. The hotel will take your feedback to improve. and develop better services The hotel sincerely hopes to have the opportunity to serve you again. in the near future with great respect management team Chateau de Khao Yai Hotel

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พพ

พีชญา พ.

9.7

/10

Reviewed 115 week(s) ago

Very impressed good service staff The room is nice and clean.

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3 people find it helpful

Accommodation's Reply

24 May 2023

Dear respected customers Thank you customers for choosing to stay at Chateau de Khao Yai Hotel. The staff and management are very pleased to know that the guest's stay and visit was impressive. The hotel sincerely hopes to have the opportunity to welcome you again in the near future. Yours sincerely Management, Chateau de Khao Yai Hotel

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Atcharawan K.

8.5

/10

Reviewed 126 week(s) ago

ห้องกว้าง สะอาด วิวสวย แต่เครื่องทำน้ำอุ่น เสีย

3 people find it helpful

Accommodation's Reply

11 Mar 2023

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PloychomPoo K.

6.0

/10

Reviewed 127 week(s) ago

Very bad. The warm water in the room is not hot. Tell me another 20 minutes. There will be a technician to do it and not come. when changing the room The room is very dusty.

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6 people find it helpful

Accommodation's Reply

09 Mar 2023

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Phatnawamol P.

Romantic

10.0

/10

Reviewed 403 week(s) ago

A beautiful place to relax. Delicious food

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2 people find it helpful

Mana H.

Romantic

8.5

/10

Reviewed 403 week(s) ago

The hotel is getting old now. Otherwise, everything is almost perfect.

1 people find it helpful

Banjong B.

Romantic

8.5

/10

Reviewed 407 week(s) ago

Nice view of the chapel room, very high ceiling. Road to the outside of the building is not good.

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1 people find it helpful

Chita P.

9.1

/10

Reviewed 407 week(s) ago

The room was a bit old but the buildings and atmosphere was perfect. Overall was good.

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Angsumalin

Romantic

5.4

/10

Reviewed 408 week(s) ago

Room is old. Room was I stayed different with photo showing.

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Siraya J.

Family

6.3

/10

Reviewed 416 week(s) ago

Bed mattress very much else.

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1 people find it helpful

Evi M.

Romantic

10.0

/10

Reviewed 421 week(s) ago

Great place for a vacation with family!

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Napatpon P.

Family

8.5

/10

Reviewed 425 week(s) ago

The rooms and the environment look reasonable for the price. Some of the hotels are not maintained. Old shabby fitness is not available. And most of the customers come to the seminar.

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2 people find it helpful

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