Ants infested the room and in food. Hotel tried to blame us for ants and would not change room. Sprayed poison all around room that made all cloths smell. Very poor service. Could not get water or other items delivered. Dog in next villa barked day and night even though dogs not allowed. Hotel did not stop dog. Ruined my honeymoon. Overpriced for service and amenities.

The staff in the pool and restaurant were outstanding! The food was excellent. The main pool needs maintenance. It has a lot of missing tiles which has caused injuries for my kids. The quickness to address the injuries was lacking. I expected more for a 5 stars resort.

Great stay. Staff is very friendly and ensure the best possible experience. The permises are breathtaking as well as the private beach. Villa was very spacious and beautiful. The breakfast buffet and restaurants were amazing.

Very good property and environment, but lake of maintenance and the staff’s service is not as professional as a luxury hotel standard. Low value for the money.

Perfect place to just relax!

Outstanding experience

Villa size and design are perfect. Ideal privacy. Restaurants have good menu choices, but wine list is very poor

The best place , romantic, private

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The staff are nice but they are missing trainings and they couldn’t fulfil a simple needs as supply a hair dyer and chase a lagarto that we found on the bed room roof. I was very disappointed specially for a 5 stars hotel.

You really get what you pay for. The place is great and the service is excellent. Looking forward to coming back.

A Breath taking resort the interior & exterior Andalusian villas are incredibly beautiful. Exceptional outdoor & view by the guest pool & breakfast restaurant The housekeeping did very net service when I came back to my villa found it well maintained they nicely organized the wardrobe & my toiletries I liked their touch. The stuff at the restaurants are very welcoming & friendly yet not very professional i can say they need enhancing training & experience to be Banyan tree signature standard. The first night at the resort was not an expected good experience to us as we were bitten by the ants on the bed throughout the night, we couldn’t sleep☹️ The next morning I spoke to the duty manager Miss Sanaa who fixed the issue fairly. Overall the stay was pleasant & I would come back again Thank you Banyan tree tamouda bay stuff

The mini bar is empty, TV is not working and I can’t tern light’s off

this was a wonderful place to recharge and just rest. the bed and the villa were magnificent. The staff was so sweet and helpful. sometimes, I wished the cleaning ladies were more respectful of Do No Disturb but overall, heaven. the spa is incredible and the knowledge of my masseuse was very comforting. I highly recommend the spq

This place is a little heaven on earth. The serenity pool villa was amazing to say the least with your very own courtyard and private pool area. The breakfast post - covid was also exceptional, the waiters especially Mohamed did an excellent job in providing us with the ultimate experience.

Only hotel of it's class in the area. Went in off season and we basically had the entire place to ourselves. Did have to frequently ask for things as it was off season, e.g. set up pool chairs, turn on heat, etc.

BEAUTIFUL resort about 1.5 hours from Tanger airport. The amenities and spa were amazing. The entire staff was top of the line and made our family feel so welcome (including our 1 year old baby). Only change we have is we would spend more time here to really enjoy all the spa amenities and the beach. Also about 1.5 hours from the Blue City which is a Must-See. Thank you Banyan Toulmoudo Bay!

Good hotel. Wifi was spotty. Service in restaurants was ok. I ordered a seafood pizza and got food poisoning. No trash cans in the whole resorts. I had to ask for extra covers multiple times. Not one single computer for personal use. Beach had trash on it.

Great resort for romantic time as well as for family. Staff are so professional and cortious. I will definitely come back. Food was excellent and service was immaculate

Lovely hotel in a peaceful setting. Great staff. On the negative side spa, although excellent, is very expensive, and also limited choice of food at hotel. I appreciate that it was not peak season and not all restaurants were open, but I didn’t expect what was open to offer such a limited choice