Nice, quiet and pleasant room and location. Friendly staff

Bed was a little hard and the water in the shower tray didn’t empty quick enough for the water flow. Other than that all was ok.

Sticky carpet in bedroom & very sticky remote control for the TV.

small room - uncomfortable bed

Stayed one night and chose the hotel as it was close to where we were attending a party. The room was quite small, the curtain was coming off the rail at one side so did not cover the window properly, sockets in the room poorly located eg no socket near to mirror for hairdryer and had to unplug lamp to use socket next to the bed. However, apart from those niggles the room was comfortable, clean and did not feel like a bland hotel room. Staff we encountered were friendly and helpful and the hotel is walkable from Kings Cross station.

Not a good standard of clean clean, however staff were friendly and location good

The pictures are better than the experience. I wont stay here again.

Good location especially for the City and reasonable value for money given extortionate price of hotels at this time of year. Room could have done with a more thorough cleaning - quite a lot of dust on surfaces and lightbulbs. Service mostly friendly and efficient but the male receptionist was somewhat sullen but everyone can have a bad day I suppose

The room was ok but here were. Couple of issues 1) lights in room on PIR and comes on when walk around could wake people up & 2) finish in bathroom water marks on paint and finish around windows. It would appear people don’t open the window when they have a shower and it damages the paintwork. Easy fix would be a sign stating open the window. 3) shower is small for me ( I am 6ft 2 plus) but if you are below 6ft you should be fine. Comfy bed and overall very please and helpful , friendly staff. Close to Holborn station for access to London as well (5 min walk). I would stay again .

The room looked nice on first arrival. The air con did not work (the windows were open - should’ve guessed), there were no USB charger points so had to got to Boots to buy a plug adapter. Someone else’s hair on one of the pillows on arrival when I checked the room out. Front desk were very friendly though.

Great three nights in a friendly environment. The room was good and the air conditioning was working well in the middle of a hot spell in London. Plenty of places to eat and easy for transport.

It was nice

Boone present at check8n desk at areival. Waited 10 mins for aomeone to arrive. Rude and indifferent staff.

It's a good hotel, clean, staff is friendly. Bathroom is too tight, had to use toilet and shower. My partner says lighting is poor for makeup. Location is central to everything. Overall great place to stay. I would recommend this hotel to others.

The hotel is old and smell of old carpet. The room was dark and the automatic lights kept turning on and off at every movement, which was extremely annoying. Hallway was dark and grungy and creepy. Overall this hotel needs a makeover.

I stayed 2 nights. The staff is friendly and helpful. However the room and amenities are rather average, especially for this level of price. I would have expected more.

Very clean, friendly staff close to everything

The hotel was in a really good location for what we wanted to do... food and drink! The room was quiet, but we did get road noise in the morning. The curtains let in quite a lot of light too, so we were up early. The reception staff were very friendly and even offered my husband an umbrella as it was tipping it down outside.

Clean and quiet.

Wasn’t bad and easy to find from taking the Elizabeth line from LHR , I did have a situation and I asked the guy who was at the night desk where I could get a adapter for my phone. This was my first time ever being in London and he said “ can get one at a souvenir shop & like a Tesco or sainsbury? I had no idea where any of that was and he was no help in pointing that out. So I took a black cab to Apple Store in Covant Garden and the guy in the cab and the Apple Store lady where more helpful then him. But overall the stay wasn’t that bad , now I know exactly what area of London I want to stay at next time.