My room was in another building. They just leave a small note at the main door which need us to check in at another bigger building which is 350 meters away. Fortunately my driver help me to make a call, then the boss come and passed the key to us. Otherwise, we need to drag my 2 big luggage bags all the way there for check in.
And the toilet was stuck after we used it. But they repaired it immediately after we complaint.